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27 posts
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13 min read    |     Customer Experience
10 Best Gmail Add-Ons to Boost Your Productivity [2023]
Founded in 2004, Gmail today has over 1.8 billion users. Simply put, one out of every five people use Gmail. That’s just...
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8 min read    |     Google Workspace
How Do I Access G Suite Offline?
Everything we do with our G Suite apps requires a cloud connection. But what happens when you can’t access the internet and you need to access your G Suite? Not to worry, G...
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4 min read    |     Collaboration & Productivity
How Hiver helps remote teams stay connected
Until recently, remote work has largely been associated with freelancers, digital nomads, and some new-age companies. But this isn’t the case anymore. The COVID-19 pandemic has...
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8 min read    |     Customer Service
7 Best AI Email Management Tools in 2023
AI email management tools leverage artificial intelligence to streamline email handling in today’s information-intensive environment. By automating tasks like email sorting,...
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9 min read    |     Customer Service
13 Employee Onboarding Email Templates for New Hires
Onboarding new hires is more than filling a position; it’s about integrating a new individual into your work environment....
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10 min read    |     Customer Service
15 Engaging Welcome Email Templates for New Customer Onboarding
Welcome email templates for new customers are a great way to set a good first impression, introduce them to your product or...
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21 min read    |     Email Management
Gmail Filters 101: Your Definitive Guide To Gmail Filters
Gmail filters 101: Everything you’ve always wanted to know about creating and using Gmail filters to manage emails...
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15 min read    |     Collaboration & Productivity
Everything You Need to Know About Global Help Desks
A comprehensive guide to setting up global help desks: Explore all about their benefits, challenges, and essential components.
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Collaboration & Productivity
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
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