Try Hiver For Free
7-day free trial | No credit card required
- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
Trusted by 10,000+ teams globally
7-day free trial | No credit card required
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Hiver unifies all communication
channelsSupport customers on preferred channels like Email, Live Chat, WhatsApp, and Voice.,
appsConnect tools like Jira, HubSpot, Salesforce, Asana, and 100+ others. and
dataAccess customer data, conversation history, order details, billing data, and team performance metrics in one place. into one easy to use platform.
Use the power of AI and automations to deliver exceptional service at scale.
Unlimited users on Free plan No credit card needed
Omnichannel Shared Inbox
Consolidate customer communication over email, live chat, WhatsApp, voice, and more into a single inbox.
Live Chat with AI
Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
Customer Portal
Enable a self-serve experience for your customers to submit issues and track their resolution.
Knowledge Base
Set up a help center to empower your customers to find answers on their own.
Ticketing
Resolve complex, nested issues requiring multiple teams.
AI Copilot
Use the power of AI to draft responses, get suggestions, and uncover insights to resolve complex issues faster.
Automations
Automate repetitive tasks and grunt work through powerful rule based automations.
Integrations
Bring all your customer context from multiple systems into Hiver. Seamlessly connect with more than 100+ apps easily.
Analytics
Track all your key metrics with rich visual reports and help your team.
Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
Work together behind the scenes to delight customers, employees, and vendors. Have internal discussions on queries without sending more emails or cluttering inboxes.
Use the power of AI to summarize conversations and get template suggestions. Leverage automation to get rid of repetitive tasks and improve team productivity.
Track key support metrics to improve customer satisfaction. Access reports on team productivity and workload volume to optimize performance
Integrate with popular tools such as Slack, WhatsApp, Aircall, Asana, Salesforce, and more. Turn your inbox into one holistic platform to manage tasks, projects, and multiple customer support channels.
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I get visibility into the volume of emails, and the types of issues. I can now ensure that operational tasks are accomplished faster.
Jędrzej Dąbrowski
Junior Product Manager at Travelist
Our clients choose us over competitors due to our speed and quality of communication. We couldn’t have achieved this without Hiver.
Fin Brown
Project Manager, Get It Made
Hiver is a very friendly tool. It does away with the complexities of a ticketing system. Everything about it is so simple to use.
Christian Sibayan
Manager - Field Operations and Systems, Oxford Business Group
I get visibility into the volume of emails, and the types of issues. I can now ensure that operational tasks are accomplished faster.
David Pinto
Business Development, Kiwi.com
Hiver is extremely easy to use. We hit the ground running right from day one. Also, their customer service is simply fantastic!
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
With Hiver, we no longer miss emails. I also have much better visibility into where an issue is on the resolution path.
Nathan Strang
Ocean Freight Operations Manager, Flexport
Unlimited users on Free plan No credit card needed
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
