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Manage Shared Inboxes
Manage Google Groups
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Email Delegation
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Product
Features
Email Delegation
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
Mobile App
All Features
Use Cases
Manage Shared Inboxes
Make shared inboxes work for teams
Manage Google Groups
Make shared inboxes work for teams
For Teams
Client Services
Do great customer support, right from Gmail
Support Teams
Do great customer support, right from Gmail
Finance Teams
Simplify email collaboration for Finance teams
Operations Teams
Power up your operations
with shared inboxes
IT Admins
Make your IT help desk
simpler and faster
Remote Teams
Make your IT help desk
simpler and faster
Industries
Logistics
Real Estate
Travel
Manufacturing
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Non-profits
Information Technology
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Customers
Pricing
Resources
Blogs
Mistakes to avoid while purchasing customer service software
How will CX evolve in 2021? Hear what these Customer Experience leaders have to say
How to Create Unforgettable Customer Service Moments
Popular customer support channels and how to optimize them
A detailed guide to customer satisfaction surveys
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Case Studies
Logistics
Flexport resolves customer emails twice as fast
Travel
Vacasa handles support emails 80% faster
Education
Boise State University overcomes critical email challenges
Healthcare
New Hope Fertility Center provides 2X faster customer service
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E-books
Guide to shared inboxes
Gmail as a help desk
Productivity handbook for G Suite users
Customer Support Through The Eyes of Consumers in 2020
Free Tools
Email productivity calculator
Email revenue calculator
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