Hiver is a total gamechanger for us. I love that it allows us to respond to customers faster without any email getting buried in a silo.
Pamela BrownCo-founder, Align Brooklyn
We typically aim to respond within 4 business hours. With Hiver, I always know if we’re handling incoming customer queries efficiently.
Bartek MarczakOperations Manager, BNI Alberta South
We found Zendesk to be clunky. Hiver is very convenient. We regularly meet SLAs and no longer need to switch accounts to manage emails.
Michelle ReznickBilling and Collections Team Leader, AppsFlyer