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Hiver is a total gamechanger for us. I love that it allows us to respond to customers faster without any email getting buried in a silo.
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Pamela Brown Co-founder, Align Brooklyn
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We typically aim to respond within 4 business hours. With Hiver, I always know if we’re handling incoming customer queries efficiently.
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Bartek Marczak Operations Manager, BNI Alberta South
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We found Zendesk to be clunky. Hiver is very convenient. We regularly meet SLAs and no longer need to switch accounts to manage emails.
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Michelle Reznick Billing and Collections Team Leader, AppsFlyer
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