Hiver is a total gamechanger for us. I love that it allows us to respond to customers faster without any email getting buried in a silo.

We typically aim to respond within 4 business hours. With Hiver, I always know if we’re handling incoming customer queries efficiently.

Hiver is a very friendly tool. As it sits inside Gmail, it doesn't give you an alien feel and does away with the complexities of a ticketing system.