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Hiver Training Day
Customer expectations have never been higher. They want instant, personalized answers across every channel and expect it in minutes, not hours. That’s why we built Hiver Omni, an AI-native customer service platform that helps teams deliver faster, smarter, and more human support across channels.
Join us for an interactive session where you’ll learn how Hiver Omni can transform your customer service operations and make it effortless.
Dec 10, 2025
DATE
11 AM EST
TIME
60 mins
DURATION
Master AI-powered customer service with Hiver Omni
Here’s what we’ll cover in this session:
1. Introducing Hiver Omni
Understand how customer service is making its biggest pivot in decades, and how AI is reshaping the way teams collaborate, and deliver value.
2. Demo: Hiver Omni in action
Watch a live product walkthrough, and experience how modern, AI-driven support really works.
3. The future roadmap
Get an insider look at upcoming innovations, including automation, advanced analytics, and deeper integrations across ecosystems.
What you’ll learn:
1. AI-powered automation
See how Hiver combines intelligent AI and workflows to drive instant productivity.
2. Omnichannel in action
Learn how to connect and manage all your customer touchpoints inside one unified workspace.
3. Insights that drive impact
Dive into Hiver’s analytics and dashboards to uncover trends, track KPIs, and elevate CSAT.
Meet our speakers
Sushil Chaturvedi
Sr. Director of Product,
Hiver
Akash Mishra
Sr. Product Manager,
Hiver
Nishit Rajput
Product Marketing Manager,
Hiver
Can’t join us live?
Explore our jumpstart videos, detailed walkthroughs,
and expert tips to take your support to the next level!
