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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
Trusted by 10,000+ teams globally

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Deliver world-class
tech support

Turn your Gmail into an easy-to-use IT helpdesk that scales with your business. Resolve queries faster and ensure a hassle-free employee experience.

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Loved by IT teams around the world

Turn your Gmail into an IT helpdesk

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Process service requests faster,
drive employee efficiency.

Assign, track, and collaborate.

Assign and track queries arriving in shared inboxes such as ITsupport@ or admin@. Collaborate easily on these queries with anyone across the organization, without messy CCs or forwards.

Manage email queries
Assign, track, and collaborate on queries

Create workflows to automate tasks

Automate routine tasks and focus more on solving complex technical problems. For instance, all queries with the word ‘Repair’ in the subject line can be auto-assigned to a specific team member.

Create smart workflows
Automate the manual, repetitive tasks

Integrate with useful tools

Stay on top of all technical issues and requests without switching between multiple tools. Do it all from the comfort of Gmail by using Hiver’s integrations with other third-party platforms such as JIRA, Asana, Slack, and more.

See all integrations
Integrate with useful tools

Hiver + Google Workspace
is all you need to build
efficient IT teams

Easily track, collaborate, and act on technical issues that
arrive in your team inbox - from the comfort of Gmail.

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Why 8000+ teams love Hiver

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Get started in 3 hours

From signing up to setting up Hiver, your team can be up and running in a few hours.

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Guided Setup

Our team of dedicated onboarding specialists have got your back in setting up Hiver.

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24*7 support

We’re there for you 24*7, across email ([email protected]) and live chat.

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SOC 2 Type II Compliant

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ISO 27001 Certified

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GDPR compliant

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CCPA ready

Most IT help desk software is complicated. Hiver isn’t.

* 7-day free trial | No credit card required
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