Last Updated: 21st May, 2020
Cookies are small text files sent by us to your computer or mobile device. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
Cookies set by the Site owner or service provider (in this case, Hiver) are called “first party cookies”. Cookies set by parties other than the Site owner are called “third party cookies”.
Third party cookies enable third party features or functionalities to be provided on or through the site or services you are using (such as advertising, interactive content). Third parties include but are not limited to business partners, suppliers, sub-contractors, advertisers & advertising networks, analytics & search engine providers, payment providers and logistics. (hereinafter collectively referred to as “third parties”).
The third parties that set these cookies can recognize your device including but not limited to mobile devices, computers, laptops (hereinafter collectively referred to as “Device”) both when it visits our Sites and when it visits certain other websites. Should you require more details on third party cookies on our Services please refer to section List of Cookies below, further if you might have any questions around it, you may write to us at firstname.lastname@example.org
Hiver sets and accesses our own cookies on the domains operated by Hiver. In addition, we use third party cookies, like Google Analytics.
These cookies are essential as they enable you to move around the Service and use its features. These cookies help us to show you the right information and personalize your experience.
These cookies collect information about how you have used the Service, basically the user activity on the Service. This helps us in improving your user experience as well as improving the Service.
These cookies help us to remember your preferences like whether you chose to keep your desktop notification switched on or implement a functionality for the Service. They are not used to track your browsing activity on the Service.
These Third-Party Cookies are placed by third party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities on the Website. For example, these cookies remember which browsers have visited the Websites.
Below is a reference to some popular browser manufacturers and their help pages relating to cookie management in their respective products.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com
Here is a list of all cookies used by the Service.
|hiverhq.com||XSRF-TOKEN||Cookie token to prevent CSRF requests||Essential||Session|
|hiverhq.com||laravel_session||Laravel session data||Essential||Session|
|hiverhq.com||test_cookie||To test if cookie is enabled or not||Essential||Session|
|hiverhq.com||t_p_c||Cookie to check if third part cookie is enabled||Functionality||Session|
|hiverhq.com||hiver_session||Session data of hiver||Essential||Session|
|Google analytics||__utma||Used to distinguish users and sessions.||Analytics||2 years from set/update|
|__utmt||Used to throttle request rate||Analytics||Analytics||10 minutes|
|__utmb||Used to determine new sessions/visits||Analytics||Analytics||30 minutes|
|__utmc||To determine whether the user was in a new session/visit.||Analytics||Analytics||Session|
|__utmz||Stores the traffic source or campaign that explains how the user reached your site.||Analytics||Analytics||6 months from set/update|
|__utmv||Used to store visitor-level custom variable data.||Analytics||Analytics||2 years from set/update|
|_ga||Used to distinguish users.||Analytics||Analytics||2 years|
|_gat||Used to throttle request rate||Analytics||Analytics||1 minute|
|_gid||Used to distinguish users||Analytics||Analytics||24 hours|
|Olark||hblid||A visitor identifier that we use only on our site to remember this visitor between visits||Functionality||2 years|
|Olark||olfsk||Storage identifier that we use to maintain chat state across pages (e.g. message history)||Functionality|
|fr||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||Targeting/ advertisements|
|Olark||_okgid||Group id the visitor is locked to||Functionality|
|Olark||_okbk||Extra state information ( chat box open/close )||Functionality|
|Olark||_okac||Used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed||Functionality|
|Olark||_okla||Used for caching purposes (loaded from CDN vs. loaded from our infrastructure)||Functionality|
|Olark||_oklv||The Olark loader version (for improved caching)||Functionality|
|Olark||wcsid||A session identifier used to keep track of a single chat session||Functionality|
|Google ads||IDE||Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads||Targeting/ advertisements|
|Google ads||NID||Targeting/ advertisements|
|Kissmetrics||km_ai||Used to provide site owners with information about how visitors use the site.||Analytics|
|Kissmetrics||km_lv||Used to provide site owners with information about how visitors use the site.||Analytics|
|Kissmetrics||km_ni||Used to provide site owners with information about how visitors use the site.||Analytics|
|Hubspot||hsPagesViewedThisSession||To track the page view of known and unknown user.||HubSpot Analytics||Session|
|Hubspot||hubspotutk||To track source of user visiting our website.||HubSpot Analytics||Session|
|OptinMonster||_omappvp||Used by OptinMonster to remember popup preferences||Functionality|
|OptinMonster||om-frbik3yjw9we3ghekeyk||Used by OptinMonster to remember popup preferences||Functionality|
|OptinMonster||omSeen-gqieqg5vinvatypyjw2g||Used by OptinMonster to remember popup preferences||Functionality|
|OptinMonster||om-gqieqg5vinvatypyjw2g||Used by OptinMonster to remember popup preferences||Functionality|
|Gainsight||apt.uid||Used for Gainsight PX analytics||Analytics|
|Gainsight||apt.sid||Used for Gainsight PX analytics||Analytics|
|VWO||_vwo_uuid_v2||Used by VWO for analytics||Analytics|
|VWO||_vwo_uuid||Used by VWO for analytics||Analytics|
|VWO||_vis_opt_s||Used by VWO for analytics||Analytics|
|VWO||_vwo_ds||Used by VWO for analytics||Analytics|
|Wistia||__distillery||Used by Wistia||Analytics|