The Hiver Community
Connect and grow with professionals across customer service,
operations, finance, and IT teams who solve real problems with Hiver.
Trusted by 10,000+ teams
Trusted by 10,000+ teams
Grow with the #1 CX Community
Connect with peers, join role-specific discussions, and share knowledge to grow your network.
Discover what’s possible
Unlock fresh ideas, unexpected solutions, and new ways to elevate Hiver and the other tools you love.
Explore real solutions
Get quick answers, share solutions, and learn directly from peers using the same tools.
Stay in the loop
Stay on top of all updates. Voice your opinion about the product, discuss ideas, tips, and tricks.
Join the Hiver Community in 4 easy steps
Follow the below steps to get started
Step 1
Click on the “Join Community” button.
Step 2
Fill the form with your name and work email.
Step 3
Check your inbox for the activation email.
Step 4
Click the activation link to join the Hiver Community.
Here is what you can expect
👋 #introduction
Say ‘Hi’ to introduce yourself to your fellow Hiver users and the Hiver team.
📣 #announcements
Stay in the loop with all things Hiver – announcements, product updates, and more.
❤️ #openforum
Voice your opinion, share ideas, and build connections with like-minded pros.
💡 #productideas
Share ideas, suggest features and enhancements that can help us improve Hiver.
⚙️ #productreleases
Your one-stop shop for all the latest features and product releases. You may even get a chance to try them in BETA.
📅 #events
Your special pass to all Hiver events. Get early access to all webinars, summits, and more.
🤝 #advocacy
We don’t want you to miss out on any fun. Use this space to take part in our loyalty and rewards program.
🧑💼 #support
Facing issues with Hiver or have any questions? Just post in this group for a lightning-fast response.
Hiver Community guidelines
Stay on topic
Keep the discussion relevant to the community’s focus or theme. Use appropriate channels for different topics
No spamming and promotion
Refrain from posting any event or offer-related information
Use channels wisely
Use channels appropriately and avoid cross-posting
Use appropriate language
Avoid offensive or inappropriate language and content. Be mindful of cultural differences and sensitivities
Note: Hiver has the authority to delete any post that doesn’t fall under the community guidelines.
Frequently Asked
Questions
How much does it cost to join?
Zero. You don’t need to pay anything to be a part of the Hiver Community.
Can I promote my company’s products?
While we appreciate your enthusiasm, we aim to keep this space focused on discussions around Hiver and knowledge sharing, not selling. So, if you feel your product could genuinely solve someone’s problem, feel free to connect with them personally and mention it.
Can I invite other people to join?
Absolutely. You can invite anyone who uses Hiver if you feel our community will help them.
How do I ask for help or advice on specific issues?
For any inquiries or help with a product/feature, just post the issue in the #support group.
How do I report inappropriate behavior or spam?
On the contact panel of Hiver Community, you’ll find the community manager. You can report such behavior directly to them by sending a personal message.
