The Finance team at Decks Direct was having a difficult time managing emails. Hiver helped them slash the email handling time by a staggering 60%.
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Vacasa’s team was struggling with the clumsy Google Groups. Hiver helps them manage team emails right from Gmail - their support team handles tickets 80% faster.
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My team loves Hiver! We are solving the issue of having too many people in one inbox with no accountability. As a team lead, I am most excited for the visibility I now have into the workflow of my entire team.
Sapir Realty was facing difficulties managing customer support tickets. Hiver helps them work better as a team — customer emails are dealt promptly.
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The Someflu team moved away from the clumsy Google Groups user experience. Hiver lets them manage groups smoothly from inside their personal inboxes.
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Great tool for inbox sharing/management across a team of operators. Amazing support team. Instant feed back and assistance.
Futurebooks’ project management was marred by a deluge of emails. Hiver lets them automate tasks and collaborate like never before.
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Futurebooks’ project management was marred by a deluge of emails. Hiver lets them automate tasks and collaborate like never before.
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Arctic Invent’s support process was a hotbed for confusion. Hiver simplifies their customer support through seamless collaboration among teammates.
Read full storyHiver is a lifesaver, as our customer service team is now able to easily categorize every single mail we get. Therefore, our troubletickets’ system is now 100% backed by Hiver and it has never worked so well before.
Hiver is a very well thought-out and functional tool. It integrates seamlessly with Gmail and increases productivity through collaboration and sharing of information.
It acts as an archive on every team member’s gmail, so everyone is able to look up information from the project conversation with the client.
It's very user friendly, meaning that all the employees are able to use it straight away, no training. And it's also very easy to use for administrators. Support is super fast. Frequent updates with new features!
