
The team at Boise State University would frequently miss emails because of Gmail’s unintuitive delegated access. Read how they flipped this around with shared inboxes from Hiver.
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With Hiver, the team has moved all their customer communication to the frontdesk@ shared inbox. They no longer have to use their personal accounts and have complete visibility on queries.
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The team from Travelist was on the lookout for a Zendesk alternative. They were pleasantly surprised with Hiver and how it could help them hit the ground running from day one.
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With Hiver, Bergen Logistics was able to bring more clarity into the way their teams worked and accelerate first response time – something which was challenging with Google Groups.
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Using Hiver, the team was able to turn their finance@ email account into a shared inbox, right inside Gmail. This meant that they were able to process emails 60% faster.
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Clutter uses Hiver to easily streamline and manage employee queries. With improved visibility into workload, and readily available email templates, the team resolves queries more efficiently.
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