Skip to content
12 Best Shared Inbox Software in 2026
Most shared inbox setups start out well when volume is low and the team is small. Forwarding threads and adding teammates on CC works fine.
Most shared inbox setups start out well when volume is low and the team is small. Forwarding threads and adding teammates on CC works fine.
Most support teams already track live chat activity. Response times, chat volume, and agent availability. But raw numbers alone don’t answer the questions teams deal
When you look at the Jira pricing page, it looks budget-friendly. The Free and Standard plans are less pricy, and many teams assume they can
Behind every communication platform’s promise lies one big question: Does it actually perform well for teams? Nextiva is a well-known name in business communication and
In customer service, every second counts. A delayed reply, a missed detail, or an inconsistent tone can be the difference between a delighted customer and
“Hey, how do I change my delivery address?” This one’s a common question for customer support. A customer who’s placed the order, but just to
You’ve likely interacted with a chatbot before, maybe while browsing a website, just checking an order, or even asking for quick help. And you’ve probably
Looking for a Helpwise alternative? You’ve come to the right place. Helpwise is a popular shared inbox platform that unifies multiple communication channels like email,
In customer service, every delayed response is a lost opportunity. Customers expect quick answers whether they reach out by email, chat, phone, or social media.
A customer service dashboard is a real-time visual tool that consolidates all your support data – from ticket volumes and response times to CSAT scores
Tidio works well for teams that want live chat, basic automation, and email support in one place. It’s quick to set up, budget-friendly for small
Discover the best Gmail alternatives to optimize email management and productivity. Compare features, pricing, and user experiences to find the perfect fit for your needs.
Discover how to implement 24/7 customer support effectively. Learn key strategies, overcome challenges, and enhance customer satisfaction around the clock.
A knowledge base is important for organising & managing business information. Here are the 10 best Knowledge Base article templates you’ll need.
Support leaders usually switch tools when basic work starts breaking. This means that the first response times slip, ownership gets unclear, and agents spend more
I’m assuming you’re here because you’ve recently completed a project for your client and are looking to send them an update via email. And you
Managing our digital lives often requires more than just one Google account. Whether you’re looking to keep your work and personal life separate, overseeing different
This article offers guidance on how to professionally request references from employers. It also includes tailored email templates for varied situations and essential tips to ensure a successful and smooth approach.
Want to get more out of Gmail? In this article, we have hand-picked some of the best Google Chrome extensions for managing emails.
In this post, discover renewal reminder email templates that can supercharge your revenue collection efforts. From personalized messages to limited-time offers, these templates are tailored to various scenarios and industries. Get ready to maximize your renewal rates and keep your business thriving.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
john@acme.com
While creating your password, ensure it has:
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to: