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We are Hiver. We're on a journey to humanize customer service and rid it of impersonal tickets and robotic auto-responders.

If this is something that excites you, you should join us.

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Why work
with us?

We are a B2B SaaS platform that helps customer service teams collaborate over group inboxes like [email protected] or [email protected]

We don’t claim to have the power to change the world or help people be the best versions of themselves or enable them to unlock their secret superpowers.

At Hiver, our only objective is to humanize customer service and change the conversation around customer delight - from a function-specific KPI to an organization-wide mission.

We are a 140-member team and come from all parts of the country. We don’t care what you wear, what language you speak or what’s your opinion about Biryani. Diversity is a friend and ‘empathy’ and ‘humility’ are not just big words on the walls. (Actually the walls have Jimi Hendrix). We deeply care for our work and each other, and find great joy in coming to work.

why you would like Hiver
why work with Hiver

Perks and


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Excited to work with us but don’t see your position listed?

Send in your resume to [email protected]