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We are a B2B SaaS platform that helps customer service teams collaborate over group inboxes like [email protected] or [email protected]
We don’t claim to have the power to change the world or help people be the best versions of themselves or enable them to unlock their secret superpowers.
At Hiver, our only objective is to humanize customer service and change the conversation around customer delight - from a function-specific KPI to an organization-wide mission.
We are a 140-member team and come from all parts of the country. We don’t care what you wear, what language you speak or what’s your opinion about Biryani. Diversity is a friend and ‘empathy’ and ‘humility’ are not just big words on the walls. (Actually the walls have Jimi Hendrix). We deeply care for our work and each other, and find great joy in coming to work.
1
Your Gym
subscription is on us
2
Unlimited mental health
counselling sessions
3
Daycare
reimbursement
4
Comprehensive
health insurance
5
Take a course
of your choice
6
Holidays we really
want you to take
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
