Hiver has made it extremely easy to provide outstanding service to our clients - right from our Gmail!
Nate Wall (Partner, i2ibenefits.com)
Access and manage shared mailboxes right from your Gmail
See new unassigned emails, assign them to your team-mates and see who is doing what using a simple sidebar in Gmail.
Assign emails as tasks to your team-mates
Assign any email recieved in the shared mailbox to any of your team-mates using just two clicks in your Gmail.
Write notes on email conversations
Communicate with your team around emails in the shared mailbox using shared notes on email conversations.
Write emails once, and reuse them later. Also, share templates with your team-mates.