Do awesome customer support, right from your Gmail
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Access your help desk in Gmail. Delegate emails in seconds. Communicate seamlessly
You don't need a complicated Help Desk. Do all this from Gmail
Assign an email received in a shared inbox as a task to anyone in your team. Keep track effortlessly.
Communicate internally with notes for emails. Notes help your team collaborate on customer issues easily.
Get notified when a colleague is responding to a customer. Avoid duplicate and conflicting responses.
Write email once and reuse them later. Share email templates with your teamates.
Hiver is a lifesaver, as our customer service team is now able to easily categorize every single mail we get. Therefore, our troubletickets’ system is now 100% backed by Hiver and it has never worked so well before.
Hiver has made it extremely easy to
provide outstanding service to our clients - right
from our Gmail !
Hiver is a lifesaver, as our customer service team is now able to easily categorize every single mail we get. Therefore, our troubletickets’ system is now 100% backed by Hiver and it has never worked so well before.
Hiver is extremely easy to use. Makes it super easy to manage the customer support for our freight shipping business. It has completely taken care of the requirements of delegation and collaboration in our teams.
Right From Our Gmail
Hiver has made it extremely easy to provide outstanding service to our clients - right from our Gmail!
Automate repetitive tasks, see reports on your team’s performance and integrate with other tools you use
Automomate reptitive tasks like assigning emails from a customer to a specific member in your team. Set up automatic round-robin assignment of emails in just a few clicks.
Get deep insights into how your team is doing. Understand key metrics like your time to response and time to resolve customer issues.
Zapier
Slack
Salesforce
Integrate your Gmail and Hiver with other tools you use like Slack and Salesforce. Use our Zapier endpoints to integrate with dozens of other tools.
Our mobile apps will help you manage your sales and support from anywhere.
Free 14 day trial, no credit card required
Hiver is designed and built for Gmail and G Suite. Discover the best way to manage your Support and Sales from Gmail.