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Assign, track, & collaborate on emails across teams
Run a multi-channel help desk within your inbox
Track support analytics and build custom reports

Trusted by 10,000+ teams globally

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

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The web app is currently under development—we’ll notify you as soon as it’s live. In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.

Hiver Podcast Featured card

Shep Hyken, Chief Amazement Officer at Shepard Presentations, is a renowned customer service and CX expert, bestselling author, and Hall of Fame speaker. Known for elevating service standards, he advises companies like Disney and FedEx on CX excellence.

Hiver Podcast Featured card Speaker

Shep Hyken

CX Expert | CAO at Shepard Presentations, LLC

Episode 1

Transforming Customer Service into Revenue with Shep Hyken

Insights on transforming customer service into a revenue engine
Deep-dive into key metrics from Shep’s annual survey on customer satisfaction
How can support teams create ‘Moments of Magic’ to boost loyalty
Actionable tips to consistently exceed customer expectations

Listen on

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Kel Kurekgi from Zapier explains why customers leave without complaining

Kel Kurekgi

Director of Developer Support, Zapier

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Lynn Hunsaker on why providing faster support won’t fix customer experience

Lynn Hunsaker

Chief Customer Officer at ClearAction Continuum

Podcast Card image

Annette Franz on why fixing churn starts with customer understanding

Annette Franz

Founder and CEO of CX Journey Inc

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Sarah Caminiti on how support teams can drive product decisions, influence strategy, and make the most of AI

Sarah Caminiti

Manager of Customer Support at Tailscale

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When Support Leads the Strategy Room: Karen Lam on Changing Org Culture from the Inside

Karen Lam

Director of Customer Support at Top Hat

Podcast Card image

Greg Melia’s CX Must-Haves: Empathy, Curiosity, and Storytelling in Customer Service

Greg Melia

CEO at Customer Experience Professionals Association (CXPA)

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Redefining Tech Support: Marti Clark Gives An Inside Look into Google’s IT Support Revolution

Marti Clark

Senior Program Manager at Salesforce (ex-Google)

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