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Tune into conversations with customer service experts to discover never-seen-before best practices, challenges, real-life success stories, and more.
Episode 1
Shep Hyken, Chief Amazement Officer at Shepard Presentations, is a renowned customer service and CX expert, bestselling author, and Hall of Fame speaker. Known for elevating service standards, he advises companies like Disney and FedEx on CX excellence.
Episode 1
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
