Leverage Hiver’s powerful rule-based automations and automate mundane and repetitive help desk tasks.
Explore Automations
Set deadlines for customer issue resolutions, track SLA violations, and define business hours for your customer service team.
Explore SLA and Business Hours
Hiver checked all of the right boxes, but what really helped us become successful with Hiver was the ability to measure analytics right out-of-the-box.
Christina O'Connor
AP/AR Manager at Arrive Logistics