Check out all our features
Check out all our features
Learn more with rich industry insights
New Hiver’s Knowledge Base feature: Deflect queries and help customers self-serve. Learn more here
Sign up for a free 7-day trial
No credit card required
Use Hiver’s Analytics to get clear insights into your team’s performance and identify improvement areas. View multiple report types with a single click, all within Gmail. Hit “Analyze” and instantly deep dive into the data for detailed insights.
*No credit card required
Leverage Hiver’s powerful rule-based automations and automate mundane and repetitive help desk tasks.
Set deadlines for customer issue resolutions, track SLA violations and define business hours for your customer service team.
Maximise customer delight with the wide range of features offered by Hiver
With Hiver, I have much better visibility into the resolution path of issues. And we’ve stopped missing emails!
Read Case Study
Using a separate helpdesk wasn’t appealing for us. We’ve always focused on responding quickly and accurately to our team members, and with Hiver, we’ve only gotten better.
Read Case Study
Hiver is a very friendly tool. As it sits inside Gmail, it doesn’t give you an alien feel. It does away with the complexities of a ticketing system. Everything about it is so simple.
Read Case Study
Loved by 8000+ teams on Google Workspace
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
