Insights from the Hive

Latest articles

9 min read  |  Customer Experience

11 Features To Look For in a Chatbot in 2024

7 min read  |  Collaboration & Productivity

Customer Service Management: Best Strategies and Real-Life Examples

11 min read  |  Shared Inbox

Top 12 AI Chatbots in 2024 [Key Features + Use Cases]

11 min read  |  Collaboration & Productivity

Chatbot vs Live Chat: What’s the difference?
Post Picture
Case Study

“With Hiver, I've visibility on the volume and type of issues that we’re getting and ensure that they're resolved on time.”

David Pinto

Business Development,

feature image

Customer Service Benchmark Report - 2021

Discover how Hiver helps teams collaborate better and provide remarkable customer service.