Insights from the Hive



Latest articles

9 min read  |  Customer Experience

11 Features To Look For in a Chatbot in 2024

7 min read  |  Collaboration & Productivity

Customer Service Management: Best Strategies and Real-Life Examples

11 min read  |  Shared Inbox

Top 12 AI Chatbots in 2024 [Key Features + Use Cases]

11 min read  |  Collaboration & Productivity

Chatbot vs Live Chat: What’s the difference?
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Case Study

“With Hiver, I've visibility on the volume and type of issues that we’re getting and ensure that they're resolved on time.”

David Pinto

Business Development, Kiwi.com

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Report

Customer Service Benchmark Report - 2021

Discover how Hiver helps teams collaborate better and provide remarkable customer service.

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