Hiver Schedule a demo

Reimagine Collaboration and
Multi-Channel Support with
an Email-Based Help Desk

Connect 1:1 with our customer champion to see how teams can use Hiver to:

Streamline Customer Support

Automatically assign emails to prevent duplication and conflicts, while reducing response times and eliminating confusion.

Unify Internal Communication

Improve collaboration between teams like Account Payables, Procurement, Sales, IT, and more - to deliver delightful customer experiences.

Manage High Email Volume

Efficiently organize and assign emails with labels, tags, and automated assignments to meet SLAs and business hours effectively.

Get a Demo

Connect 1:1 with our customer champion to see how teams can use Hiver + Gmail to:

10,000+ teams globally use Hiver to run their help desk on email

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Hiver text quotes

With Hiver, I have much better visibility into the resolution path of issues. And we’ve stopped missing emails!

Nathan StrangOcean Freight Operations Managerhiver customer flexport
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Hiver text quotes

Hiver is a very friendly tool. It does away with the complexities of a ticketing system. Everything about it is so simple to use.

Christian SibayanManager - Field Operations and Systemshiver customer oxford
hiver customer oxford
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Hiver helps our team easily manage customer interactions, identify trends, and use data to celebrate progress.

Taylor GarceauProgram Manager, Customer Success, Cohere HealthCohere Health
Cohere Health
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Since we started using Hiver to manage customer queries, I’ve seen a huge uptick in the efficiency levels of our staff.

Jennifer NguyenOperations Associatehiver customer flexport
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Hiver helps us have natural conversations with customers. It’s so much better than the ticketing model we had before.

Scott GellatlyGeneral Managerhiver customer flexport
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I look at Hiver as a detail-oriented person who keeps everyone on the same page and ensures no information gets lost.

Bartek MarczakOperations Managerhiver customer flexport
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Hiver is simple and no-fuss. We were able to hit the ground running from day 1, and the customer service is fantastic.

Luke ThompsonCo-ownerhiver customer flexport
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