Use case
Manage Shared Inboxes
Manage Google Groups
For Teams
Client Services
Support Teams
Finance Teams
Operations Management
IT Admins
Remote Teams
Features
Email Delegation
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
All Features
Customers
Pricing
Resources
Blogs
E-books
Case Studies
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Product
Features
Email Delegation
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
All Features
Use Cases
Manage Shared Inboxes
Make shared inboxes work for teams
Manage Google Groups
Make shared inboxes work for teams
For Teams
Client Services
Do great customer support, right from Gmail
Support Teams
Do great customer support, right from Gmail
Finance Teams
Simplify email collaboration for Finance teams
Operations Teams
Power up your operations
with shared inboxes
IT Admins
Make your IT help desk
simpler and faster
Remote Teams
Make your IT help desk
simpler and faster
Industries
Logistics
Real Estate
Travel
Manufacturing
Education
Non-profits
Information Technology
Financial Services
Customers
Pricing
Resources
Blogs
[Exclusive Research] 80% consumers expect better customer service during COVID-19
How to use Workload Distribution in Hiver for a happier customer service team
[Infographic] 17 Customer Service Stats You Want to Know in 2020
Top 9 features to look for in a customer email management software
Hiver named a leader in the shared inbox category by G2
Read Blog
Case Studies
Logistics
Flexport resolves customer emails twice as fast
Travel
Vacasa handles support emails 80% faster
Education
Boise State University overcomes critical email challenges
Healthcare
New Hope Fertility Center provides 2X faster customer service
All Case Studies
E-books
Guide to shared inboxes
Gmail as a help desk
Productivity handbook for G Suite users
The state of email report 2019
Free Tools
Email productivity calculator
Email revenue calculator
All Resources
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