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Manage Shared Inboxes
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Product
Features
Email Delegation
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
Mobile App
All Features
Use Cases
Manage Shared Inboxes
Make shared inboxes work for teams
Manage Google Groups
Make shared inboxes work for teams
For Teams
Client Services
Do great customer support, right from Gmail
Support Teams
Do great customer support, right from Gmail
Finance Teams
Simplify email collaboration for Finance teams
Operations Teams
Power up your operations
with shared inboxes
IT Admins
Make your IT help desk
simpler and faster
Remote Teams
Make your IT help desk
simpler and faster
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Logistics
Real Estate
Travel
Manufacturing
Education
Non-profits
Information Technology
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Resources
Blogs
The complete guide to customer engagement
Customer Journey Mapping: Guide to Designing Superior Customer Experiences
Hiver now delivers 24×7 customer support – Story of how and why we did it
Mistakes to avoid while purchasing customer service software
How will CX evolve in 2021? Hear what these Customer Experience leaders have to say
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Case Studies
Logistics
Flexport resolves customer emails twice as fast
Travel
Vacasa handles support emails 80% faster
Education
Boise State University overcomes critical email challenges
Healthcare
New Hope Fertility Center provides 2X faster customer service
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Guide to shared inboxes
Gmail as a help desk
Productivity handbook for G Suite users
Customer Support Through The Eyes of Consumers in 2020
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