Hiver Pricing | Gmail-based customer service solution for teams

Choose the best plan to scale your customer service

7-day free trial | No credit card required

Lite

$15

/user/month

All the essential tools for getting started with customer service

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  • 2 Email Inboxes
  • Unlimited Tags
  • Unlimited Email Templates
  • Add upto 10 Users
  • Live chat
  • Knowledge Base
  • WhatsApp channelNew
  • Contacts
  • Shared Drafts
  • Email Notes
  • Collision Alerts
  • Collaboratorstooltip
    For smoother cross-team collaboration
    New
  • Permalinks
  • Default Access Controltooltip
    Includes 2 Default Roles
  • iOS & Android Mobile Apps
  • Onboarding Assistance
  • 24x7 Chat & Email Support
View details

Elite

$59

/user/month

Custom access control, round robin assignment and uptime SLA for delivering customer delight

Request a Demo

Over 50 seats?
Contact us for a custom quote

  • Everything in Pro and
  • SLA Reminderstooltip
    Get warnings before SLA breaches
  • Round Robin Assignment
  • Custom Access Control
  • Custom Reports
  • Priority Support
  • Call-back Support
  • Uptime SLA
  • Dedicated Success Manager
View details

Want to know more?

Still not sure about which plan works for you? Check out the full plan breakdown

Compare plans

You're in great company

The best in the business trust Hiver to deliver a great customer experience

Success Stories

We ❤️ non-profits

If you’re a non-profit organization, get in
touch with us for a special quote.

Contact sales

We love non-profit

Hiver leads
the way in security

Keeping your data safe is our topmost priority. Hiver is the only
customer service solution that does not store your emails

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SOC 2 Type II Attested

iso 27001 certified

ISO 27001 Certified

Loved by 8000+ teams
on Google Workspace

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Frequently Asked Questions

How does the 7-day free trial work?Drop Down

When you sign up, you instantly get access to our Elite plan for 7 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

What happens at the end of my trial period?Drop Down

If you do not upgrade your Hiver account during your trial period, your account will be suspended at the end of your trial. You can re-activate your account by upgrading within 7 days from the date of the end of your trial.

How do I import my existing emails
to my Hiver shared inbox?Drop Down

If you’d like your emails to be imported to your Hiver shared inbox, please write to us on [email protected] and we will assist you with the process. The duration of the import process depends on the number of emails to be imported.

Which features can I use during the trial?Drop Down

You get access to the Elite plan during your trial, which means you can use Hiver without any limits, and can also experience the best support we have to offer.

Do I need a credit card to sign up?Drop Down

No, you do not. You will only be required to produce your credit card information when you upgrade to a paid subscription.

Do I need to pay for all the users in
my Google Workspace (G Suite) account?Drop Down

No. You just pay for the users you enable to access Hiver. You can control this from within Hiver and change the users at any time. If you add new users to your Google Workspace (G Suite) account, you can easily add them to Hiver.

Still have more questions?

Check our complete FAQ page

Join the 8000+ teams that are using Hiver to deliver a great customer experience

* 7-day free trial | No credit card required
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