Hiver Pricing | Plans start from just $15 per month

Uncomplicate
email management
customer support
help desk operations

from the comfort of your inbox

7-day free trial | No credit card required

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Monthly
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Lite (Easy Starter)

$15$19

per user per month (Limit 10)

Request a Demo
  • Email management tooltip
    • Tags, notes, views and conversation IDs
    • Email templates with attachments
    • Recent conversations and conversation followers
  • 2 Shared inboxes with Email, Voice, WhatsApp channels
  • Live Chat tooltip
    • Contact us form
    • Transcripts
    • Auto-assignment
  • Knowledge Base
  • Team collaboration tooltip
    • Collaborate on emails using @ mentions and permalinks
    • Collision detection
    • Shared drafts
    • Approvals workflows
  • Basic automations tooltip
    • Includes triggers for new conversations, conditions like from/to/cc, actions like assign/update status
  • Round-robin auto-assignment
  • 1 SLA policy and violation reminder
  • Conversation reports
  • Asana, Jira, Slack, QuickBooks app integrations
  • iOS & Android mobile apps
  • Onboarding and 24X7 support tooltip
    • Onboarding assistance
    • 24x7 Email support
    • 24x7 Chat support
View details

Elite (High Volume)

$79$99

per user per month

Request a Demo
  • Everything in Pro and
  • Unlimited shared inboxes with email
  • Advanced automations tooltip
    • Includes advanced triggers like mailbox reply, CSAT received; advanced conditions like tags, CSAT rating; and advanced actions like assign among, send reply
  • Skill-based auto-assignment
  • HIPAA compliance
  • Okta app integration
  • Dedicated success manager
  • Call-back support
  • Uptime SLA
  • Quarterly team training
  • Custom build hours
View details
Need over 50 Licenses? GET A Custom quote

10,000+ teams globally use Hiver to effectively
communicate and collaborate within their inbox

👇 Here’s why

Frequently asked questions

How does the 7-day free trial work?Drop Down

When you sign up, you instantly get access to our Elite plan for 7 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

What happens at the end of my trial period?Drop Down

If you do not upgrade your Hiver account during your trial period, your account will be suspended at the end of your trial. You can re-activate your account by upgrading within 7 days from the date of the end of your trial.

How do I import my existing emails
to my Hiver shared inbox?Drop Down

If you’d like your emails to be imported to your Hiver shared inbox, please write to us on [email protected] and we will assist you with the process. The duration of the import process depends on the number of emails to be imported.

Which features can I use during the trial?Drop Down

You get access to the Elite plan during your trial, which means you can use Hiver without any limits, and can also experience the best support we have to offer.

Do I need a credit card to sign up?Drop Down

No, you do not. You will only be required to produce your credit card information when you upgrade to a paid subscription.

Do I need to pay for all the users in
my Google Workspace (G Suite) account?Drop Down

No. You just pay for the users you enable to access Hiver. You can control this from within Hiver and change the users at any time. If you add new users to your Google Workspace (G Suite) account, you can easily add them to Hiver.

Still have more questions?

Check our complete FAQ page