Hiver Privacy Policy

Hiver is a product of GrexIt, Inc. GrexIt, Inc. is committed to protecting the privacy of its customers. This Privacy Policy outlines how we may gather and use information collected from our customers.

Information We Collect

When you register with Hiver, you might be asked to provide certain personal information such as your name, time zone location and contact details. We might also pull in some information from you Google Apps account. We may also ask you to provide additional personal information such as company name and title, that you may opt out of by not filling in the details on the form.

We may also collect information about your usage of Hiver, which includes but not limited to traffic statistics, date and time of visits, IP address, browser type, page visits etc.

Uses Of Your Information

GrexIt, Inc. ensures that your information remains private and confidential. We will never use, sell, rent, exchange or share your information with any third parties.

We will use your information for the following purposes:

  1. To authenticate and provide you access to Hiver.
  2. To notify you of change of services, maintenance notifications, information and promotional materials, newsletters from Hiver.
  3. To improve our service and to track and diagnose problems.
  4. To contact you for your reviews on the website and your experience with using Hiver.
  5. To use it in our billing systems.

GrexIt, Inc. will need to share the above mentioned information when we must comply with the laws that require such disclosure to law enforcement authorities or other government parties. We may also share information in the case of an investigation, fraudulent or illegal activity on the site, violation of terms of use, and situations involving potential threats to the physical safety of any person or our system.

We reserve the right to use the name and/or logo of the company you work for in publicity material, advertising or marketing collateral, unless you specifically tell us otherwise. Your name, email address and all other personal information will remain confidential at all times.

Security

GrexIt, Inc. employs security measures to protect your information from unauthorized usage. However, we cannot guarantee the security of your data while its being transmitted over the Internet to and from our servers. To know more about the privacy and security of your data, you can go through this.

Data Storage

GrexIt, Inc. uses third party vendors and hosting providers to provide the necessary infrastructure, hardware, software, networking, storage, and related technology required to operate Hiver. GrexIt, Inc. owns all the code, databases and all rights to the Hiver application. You, as a user will retain all rights to your data.

Public Forums/Blogs

GrexIt, Inc. may create and host a public discussion forum or Blogs for its users and the general public. Any information disclosed in these areas is deemed public information and each user is responsible for and should exercise caution when disclosing personal information on these forums/Blogs. GrexIt, Inc. is not responsible for any such information disclosed or any action taken as a result of the disclosed information.

Cookies

Hiver uses 'cookies' to store and track information about your usage on Hiver. A cookie is information that is sent to your browser from the web server and stored on your computer. We issue cookies to your computer when you login to Hiver and when you register with our service. Cookies are required to use Hiver.

Changes to Our Privacy Policy

Hiver reserves the right to change this Privacy Policy at any time. We will notify you of any significant changes through our website.

Contact

If you have questions or concerns regarding this Privacy Policy, you may contact us at support@hiverhq.com.