A collaborative inbox is a shared email platform that allows team members to manage and respond to emails together, enhancing efficiency and coordination. Hiver offers seamless collaboration features with real-time updates and assignment features, tailored for teams looking to streamline their email management process.

A collaborative inbox allows multiple users to access, manage, and reply to emails, promoting teamwork and efficiency. Whereas delegated inbox is accessible and available for a single user. Hiver provides a collaborative inbox enabling real-time collaboration, email assignment, and tracking, optimizing team productivity in managing shared email tasks.

@Mentions and notes enable team members to communicate directly within email threads, providing contextual discussions that stay private and visible only to the team. This eliminates the clutter of forwarding and CC-ing, ensuring that conversations remain focused, efficient, and relevant to the task at hand.

Collision alerts are a feature in collaborative inboxes that notify team members in real-time when someone is already working on responding to a particular email. This prevents multiple users from simultaneously working on the same query and potentially sending conflicting replies, thereby enhancing the efficiency and coherence of team communications.

Hiver's collaborative inbox offers several key features to boost team productivity, including email assignment tasks, shared drafts, collision alerts, email automation, analytics, SLA management, email tags, customer surveys, email templates, workload distribution, and more. These features facilitate seamless collaboration and efficient email management for teams.

Hiver ensures secure collaboration through features like private and public permalinks for sharing emails, control over shared email access to keep sensitive information secure, and role-based permissions. These measures help maintain the integrity of your communications and protect your organization's sensitive data.