Hiver Studio

Dive into a world full of insights and creativity from Hiver that will help you transform your customer support experience. Come for the tips, stay for the giggles.

 
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Google Workspace

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Customer Support Superhero – Telekinesis Twins
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Customer Support Superhero – Lightning
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Customer Service Crime: Lack of visibility
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Customer Service Crime: Lack of Analytics
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Customer Service Crime: Not keeping track of queries
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Customer Service Crime: Delayed query resolutions
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Customer Service Crimes: Case of the Missing Email
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Customer Service Crime: Inefficient collaboration on queries
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Customer Service Crime: Not offering multi-channel support
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Customer Service Crime: Missing queries
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Customer Service Crime: Long waiting times
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Customer Service Crime: Poor cross team collaboration
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Top 5 Email Ticketing Softwares for Customer Service Teams: A Detailed Review
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Getting Started with Google Workspace: A Step-by-Step Guide
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How to handle emails effectively in Gmail?
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How to Use Google Groups for Effective Business Collaboration 
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How to Manage Your Gmail Account: A Step-by-Step Guide
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Sorting Gmail by Sender: Tips and Tricks for an Organized Inbox
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How to Organize Your Gmail for Greater Productivity
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Everything You Need to Know About Google Group Email 
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How to Set Rules in Gmail for Efficient Email Management
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How to Sort and Manage Emails in Gmail
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Collaborative Inbox in Google Groups: A Complete Walkthrough
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Setting Up Your Team’s Shared Inbox: A Guide to Google Collaborative Inbox
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Boost Your Email Efficiency: How to Create Labels in Gmail?
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Your Ultimate Guide to Gmail Search: Finding Emails by Date
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How to Optimize Google Workspace for Your Business Operations
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A Beginner’s Guide to Creating Filters in Gmail
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Step-by-Step Guide: Creating Folders in Gmail 
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How to Create Rules in Gmail for a More Organized Inbox
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Simplify CX ft Mike Wittenstein
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Simplify CX ft Charles Sustaita
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Fishburners Simplify Membership Communication with Hiver
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World Music Day: Hiver Jam Session
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Techies at Hiver
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Hiver 2022 Wrapped
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Hiver’s Hackathon: Rumblebee 3
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Five Firsts @Hiver
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5 Years of Hiver
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Customer Service Week: Face Off Crew
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SaaS is Sexy
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Off The Record with Shankar Srinivasan
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Valentine’s Day with Hiver
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Hiver’s Hackathon: Rumblebee 4
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Customer Service Week
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2023 Wrap-Up Rap
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The Balancing Act
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Woodcraft Chronicles Ft Pradyumna Challa
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Jokes Apart Ft Sharat Subramanian
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The Trance of Travel ft Divya Dinesh
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How Visiting Angels Made their Processes 110% More Efficient
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How Get it Made Streamlined their Operations and Customer Support
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How does Align Brooklyn maintain a 4-hour SLA with Hiver?
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How to Use Hiver’s Custom Views
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How to use Hiver for Email Management
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How Hiver can Streamline Email Collaboration for Teams
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How to use Shared Inboxes in Hiver
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Simplify CX ft Steve DiGioia
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Simplify CX ft Ian Golding
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Getting Started with Hiver
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