Skip to content
Top 10 Help Desk Software for Startups in 2025
Setting up a business is like hopping onto a roller coaster. It’s thrilling, exciting, and yet very challenging. Whatever startup you choose to build, you’ll
Setting up a business is like hopping onto a roller coaster. It’s thrilling, exciting, and yet very challenging. Whatever startup you choose to build, you’ll
Picture this: It’s a busy Monday morning, and you log in to your work email only to find it overflowing with customer queries. It’s impossible
See how Hiver fares against popular customer support tools like Front and Zendesk against different aspects.
Traditional helpdesks can complicate things for your support team. Here are 3 reasons why you need to stop using them.
In the immersive realm of the ‘experience economy’, businesses don’t just sell products or services – they craft unforgettable experiences that leave customers coming back
Let’s say a customer contacts your support team regarding a technical issue. The support rep handling the query loops in someone from the tech team.
Gmail is amazing. Because it’s free and easy to use, it makes sense for teams in companies to use Gmail for collaboration. Unfortunately, it’s designed
When teams compare customer support tools, feature lists only tell part of the story. What matters more is how these tools perform in real scenarios,
Are you tired of sifting through countless pricing pages trying to figure out which helpdesk tool fits your budget? In this article, we’ll break down
Customer experience (CX) has been one of the top priorities for businesses for a while now. Businesses are always on the lookout for ways to
Looking for the best knowledge base software? Check out our top 10 picks to to enable customers to self-serve and reduce ticket volume.
This blog explores the importance of a unique value proposition (UVP) and provides insights into crafting one effectively. It covers methods such as the ‘jobs to be done’ theory, the value proposition canvas, and Simon Sinek’s Golden Circle model. The article includes real-world examples of successful UVPs from companies like Webflow, Tortuga, Stitch Fix, Evernote, and Duolingo. Additionally, the blog highlights Hiver’s own value proposition, emphasizing its mission to streamline business communication within Gmail.
Looking for the best live chat app to improve customer service? Here are the top 10 best live chat tools help you offer seamless customer experiences.
Resource centers are one of the best ways to provide customers access to the information and resources they need to succeed.
Here are 10 effective strategies for driving customer happiness and reducing customer effort in support interactions.
Focus on building strong customer relations to ensure you’re meeting the needs of all your customers – past, present, and future.
Discover how you can empower your customer service team to deliver stellar support during this holiday season.
Learn how you can leverage videos to deliver excellent support and make the customer experience memorable!
Learn about the significance of Black Friday loyalty programs in helping build and grow customer relationships.
In this article, we’ll take a look at the strategies you can implement to improve your customer experience through social media.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
john@acme.com
While creating your password, ensure it has:
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to: