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[Infographic] How to manage your Shared Inboxes: Old-school vs The Hiver Way
I am sure we’ve finally accepted that Email is not dying. Gmail alone has 1 billion active users. Everything that was designed to kill email
I am sure we’ve finally accepted that Email is not dying. Gmail alone has 1 billion active users. Everything that was designed to kill email
In Deloitte’s Global Human Trends Report of 2017, 94% of respondents reported that “agility and collaboration” are critical to their organizations’ success. However, only 6
If you’re part of a group email, such as sales@, info@, or support@, you know how it feels when you open the inbox and see
“There are only two types of companies: those that have been hacked, and those that will be,” said Robert Mueller, the FBI Director, 2012. What’s
1.2 billion people (including 4 million businesses) use Gmail. Even the smallest of changes to Gmail means a big deal. While Google has kept tweaking
Say you’re a vermiculture enthusiast and you’re looking to find fellow vermiculture enthusiasts. Today, you could simply head to r/vermiculture on Reddit. Or find relevant
Gone are the days when you have two – three great apps that run your entire business. People love standalone solutions which help them perform
When your team is handling dozens, or even hundreds, of customer conversations every day, the last thing you need is a support tool that slows
Simplify team collaboration with efficient shared inbox software to manage support and sales team queries faster.
A few months ago, I was talking to a friend who runs an e-commerce company. They had a bunch of support guys who would log
We’ve all resigned to the fact that email is an unavoidable part of running a business. If your inbox is becoming a mess, the only
Most companies that use Google Workspace (formerly G Suite) have a Gmail Shared Inbox such as support@, info@, contact@ for managing communication with customers, vendors,
How well you handle emails arriving at support@ and servicing@ email addresses will have a significant impact on your client relations, and your revenues eventually.
Most companies that use Google Workspace (formerly G Suite) have a Gmail Shared Mailboxes for group email addresses such as support@, info@, or contact@ for
At Hiver, we pay a great deal of attention to our users’ privacy and data security. It is an absolutely secure help desk that does
The biggest problem with email management is procrastination. We keep deferring emails to a point where we no longer know where to start, and gradually
For Franchise owners, keeping customers happy and building strong business relationships are the only ways to grow fast without having to spend a lot of
Email etiquette is almost like a rare commodity. Sloppy emails are more common than we’d like. They’re everywhere. I know professionals with exemplary skills and
Delegation is much trickier than you think. Do you often find your employees not being able to do something as well as you? You thought you
Reducing customer churn rate can dramatically accelerate your revenue growth. This guide contains nifty tactics to keep customers from leaving.
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