Turn events in Hiver into actions across the rest of your tech stack, with no code.
Zapier connects Hiver to thousands of apps through its guided Zap builder. Pick a trigger in Hiver, like a conversation assigned, an SLA breached, or a CSAT response submitted, and Zapier runs the action: a Slack alert to the on-call manager, a field update on the Salesforce record, a new row in the reporting sheet.
Hiver’s native integrations cover the systems most support teams run on. Zapier covers everything else.
Here’s what you can do with our Zapier integration:
- Trigger Zaps from Hiver events: new inbound or outbound conversations, emails sent or received, notes added, or changes to status, assignee, and tags
- Alert a manager in Slack the moment a first response or resolution SLA is breached
- Turn a feature request into tracked work in whichever tool your product team relies on.
- Push every CSAT response to the channel, dashboard, or report where your team will see it
- Keep records in sync when a conversation closes, so the CRM reflects what happened without an agent updating it
One event in Hiver, and the rest of your stack keeps up.
Featured apps you can integrate with Hiver
Salesforce
Create and update CRM records from Hiver — including custom objects.`
Netsuite
Hubspot
See HubSpot contact and deal details alongside every conversation.
Jira
Create, link and manage Jira issues from Hiver conversations
Shopify
Access customer data and order information to issue refunds and more from Hiver.
Asana
Manage projects, link conversations to existing or create new tasks from Hiver
Quickbooks
Add, view, manage and track invoices from the comfort of Hiver.
Pipedrive
Create, view and update contacts, deals, and activities in Pipedrive from Hiver.
