
How to Write Effective Apology Emails to Customers + 14 Templates
Find out what goes into writing effective, heartfelt customer apology emails with these best practices and free templates.

Find out what goes into writing effective, heartfelt customer apology emails with these best practices and free templates.
In today’s highly competitive real estate market, it is more important than ever for agents/brokers to not lose any time at all when you’re scheduling

Delighting customers takes more than gift coupons and discounts. You must truly empathize with them – make them feel that you care. Here are a few ways.

Is the help desk easy to learn and use? Is it secure? Is it scalable? Is the reporting powerful? And more.

Here are ways to deliver great support during tough situations, and keeping the business running without disruptions even with a remote team.

A detailed analysis of shared inbox tools: who should use – what you’ll like – what you won’t like – pricing, and more.
The logistics and supply chain ecosystem is undergoing a seismic shift. In recent years, we’ve seen the proliferation of digital freight brokerage startups — Convoy,
2019 has been frenetic at Hiver. We doubled up our team size — product, engineering, marketing, sales — every team is brimming with new energy.
Black Friday 2019 is just around the corner and some analysts have been predicting a near 10% rise from last year. It’s always a busy

Each of us have different ways and quirks of managing our emails. But if there’s something all of us can agree on, it’s that our
Many of us are perpetually drowning in emails. Perhaps you’d relate to these: I receive hundreds of emails every day I spend hours every day

I am sure you have a few frighteningly long and convoluted email threads weighing down your inbox right now. Meandering threads where you lose track

Learn how to secure your Gmail account using 2FA, strong passwords, software updates, and recognizing phishing attempts.

When someone says that email is on its way out, try asking them if they have checked their email lately. Nine out of ten times
There are so many different ways to measure customer satisfaction — figuring out which one to send to your customers can become a nightmare. Well,
Navigating through a bunch of filters to reach the emails you need to see is painful. And when you have to do this every few
It’s no longer a secret that Email breaks when we try to use it for teamwork. I am talking about the times when a bunch
I am sure we’ve finally accepted that Email is not dying. Gmail alone has 1 billion active users. Everything that was designed to kill email
In Deloitte’s Global Human Trends Report of 2017, 94% of respondents reported that “agility and collaboration” are critical to their organizations’ success. However, only 6

If you’re part of a group email, such as sales@, info@, or support@, you know how it feels when you open the inbox and see
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
Try Hiver Omni. It runs right in your browser, with no extension to install.
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
No credit card needed
Support customers across channels in one dedicated platform.
Support customers from shared inboxes like info@ right from Gmail.
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
john@acme.com
While creating your password, ensure it has:
Connect with our customer champion to explore how teams like you can leverage Hiver.
An email with the session details is on its way to your inbox. We can’t wait to connect with you!
Meanwhile, here’s how you can learn more about Hiver:
No worries! You can choose a time below, and one of our experts will contact you shortly.