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How to Write Effective Apology Emails to Customers + 14 Templates
Find out what goes into writing effective, heartfelt customer apology emails with these best practices and free templates.
Find out what goes into writing effective, heartfelt customer apology emails with these best practices and free templates.
In today’s highly competitive real estate market, it is more important than ever for agents/brokers to not lose any time at all when you’re scheduling
Delighting customers takes more than gift coupons and discounts. You must truly empathize with them – make them feel that you care. Here are a few ways.
Is the help desk easy to learn and use? Is it secure? Is it scalable? Is the reporting powerful? And more.
Here are ways to deliver great support during tough situations, and keeping the business running without disruptions even with a remote team.
A detailed analysis of shared inbox tools: who should use – what you’ll like – what you won’t like – pricing, and more.
The logistics and supply chain ecosystem is undergoing a seismic shift. In recent years, we’ve seen the proliferation of digital freight brokerage startups — Convoy,
2019 has been frenetic at Hiver. We doubled up our team size — product, engineering, marketing, sales — every team is brimming with new energy.
Black Friday 2019 is just around the corner and some analysts have been predicting a near 10% rise from last year. It’s always a busy
Each of us have different ways and quirks of managing our emails. But if there’s something all of us can agree on, it’s that our
Many of us are perpetually drowning in emails. Perhaps you’d relate to these: I receive hundreds of emails every day I spend hours every day
I am sure you have a few frighteningly long and convoluted email threads weighing down your inbox right now. Meandering threads where you lose track
Learn how to secure your Gmail account using 2FA, strong passwords, software updates, and recognizing phishing attempts.
When someone says that email is on its way out, try asking them if they have checked their email lately. Nine out of ten times
Google Workspace is a set of communication and collaboration apps that have the power to take your business to the next level. It’s the only service
What is Google Vault? Well, it is a pretty important G Suite feature. You can use it to search your entire G Suite account for
Google Workspace for Business offers a custom professional email and multiple collaboration tools such as Meet, Docs, and more. Check out its pricing plans.
There are so many different ways to measure customer satisfaction — figuring out which one to send to your customers can become a nightmare. Well,
Navigating through a bunch of filters to reach the emails you need to see is painful. And when you have to do this every few
It’s no longer a secret that Email breaks when we try to use it for teamwork. I am talking about the times when a bunch
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