
Customer Feedback: How to Look Beyond What Users Tell You
Collecting customer feedback is an important aspect of running a successful business. But oftentimes, customers don’t tell you the entire truth. They don’t always want
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Collecting customer feedback is an important aspect of running a successful business. But oftentimes, customers don’t tell you the entire truth. They don’t always want

The definitive list of dos and don’ts on Slack.

The article discusses the best ways to deal with angry customers and make them your advocates.

Here’s introducing Hiver’s brand new iOS app, an email permalinks feature, shared mailbox automation, improved analytics and more!

The remarkable third-party support for Google’s offerings has proved invaluable for strengthening Google Contacts.

Introducing Scheduled Emails, Email Reminders, Dedicated Notes, Email Templates, Collision Detection, and Email Tracking

Google Docs has made giant strides in functionality and now seems ready for mainstream usage as the suite of choice for your business.

Delegate efficiently from email, using the right tools and processes.

Made up your mind about deploying Google Apps at your workplace? We’ve got a quick, step-by-step guide that should have you up and running in a jiffy. We’ll cover all the basics, giving you a fair ideas as to what all’s involved in migrating to Google Apps.

Get the optimum Google Apps security with this quick step-by-step guide.

Like any other cloud / SAAS offering, Google imposes limits on various functions such as the number or emails you can send every day, or

According to Google, well over 5 million businesses use Google Apps, for everything from email and cloud file sharing to CRM management and collaborating on

Like many other Google products, Docs and Sheets support the use of add-ons to extend functionality and add new capabilities that might not be present by default. You’ll find many such add-ons available for Docs and Sheets, and between them all, they offer you enough power to wean you away from MS Office for good. W
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