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[Infographic] 11 statistics about customer support through the consumer’s lens
When setting standards for customer support, it is important to understand what your customers expect from you.
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[Infographic] 16 Customer Service Stats to Know in 2020
Companies are slowly shifting from product-centric to a customer-centric approach. Here are some stats that shed light into why this is so...
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How to Use Gmail as a Help Desk: A Detailed Guide
Hiver makes doing customer support from Gmail an absolutely seamless and enjoyable experience.