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Top 10 Help Desk Software for Startups in 2025
Setting up a business is like hopping onto a roller coaster. It’s thrilling, exciting, and yet very challenging. Whatever startup you choose to build, you’ll
Setting up a business is like hopping onto a roller coaster. It’s thrilling, exciting, and yet very challenging. Whatever startup you choose to build, you’ll
Picture this: It’s a busy Monday morning, and you log in to your work email only to find it overflowing with customer queries. It’s impossible
If your company deals with a lot of external vendors or contract workers, managing them manually or on spreadsheets can be a real headache. From
Approvals are an integral part of all organizations – almost every team relies heavily on approvals from multiple stakeholders across departments to ensure compliance, mitigate
See how Hiver fares against popular customer support tools like Front and Zendesk against different aspects.
Imagine you have a small business where you make and sell organic skincare products. You buy things like essential oils and plant extracts from several
Traditional helpdesks can complicate things for your support team. Here are 3 reasons why you need to stop using them.
Imagine if all your customers are happy and delighted. They do repeat purchases and help you scale revenue. They spread the word about your brand
In the immersive realm of the ‘experience economy’, businesses don’t just sell products or services – they craft unforgettable experiences that leave customers coming back
Remember the days when grandparents were rummaging through folders and trunks to find important documents? Their desk would be strewn with all sorts of important
Let’s say a customer contacts your support team regarding a technical issue. The support rep handling the query loops in someone from the tech team.
Gmail is amazing. Because it’s free and easy to use, it makes sense for teams in companies to use Gmail for collaboration. Unfortunately, it’s designed
Is Front leaving a dent in your support budget? Explore our Hiver vs Front pricing comparison guide & choose the one that offers more features at the best pricing.
As businesses strive to deliver top-notch customer service, there’s a growing need for a reliable tool that helps them achieve this. Luckily, there are several
Let’s face it, choosing the right helpdesk can be overwhelming. Especially when most tools under this category offer similar features. In this article, we’ll break
Are you tired of sifting through countless pricing pages trying to figure out which helpdesk tool fits your budget? In this article, we’ll break down
2023 began with a big bang at Hiver– we became a multichannel product. Businesses using Google Workspace can now answer queries via Email, Chat, Voice,
DragApp is a productivity software designed to simplify email and task management for teams that use Gmail. It does this by transforming your Gmail into
Customer experience (CX) has been one of the top priorities for businesses for a while now. Businesses are always on the lookout for ways to
If you’re running customer support, you’ve probably gotten sucked into the Freshdesk vs Zendesk debate at some point. These two platforms basically own the helpdesk
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