Request a Demo
Contact Us
White close button
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Product Updates
Shared Inbox
Hiver

Our thoughts on customer service, team collaboration and productivity

Categories
dropdown
productivity
47 posts
Post Picture
15 min read    |     Collaboration & Productivity
22 Google Drive add-ons to improve team productivity
Google announced, a few years back, that more than 2 trillion files were stored in Google Drive by its users. A number that is...
Post Picture
4 min read    |     Collaboration & Productivity
How Hiver helps remote teams stay connected
Until recently, remote work has largely been associated with freelancers, digital nomads, and some new-age companies. But this isn’t the case anymore. The COVID-19 pandemic has...
Post Picture
6 min read    |     Collaboration & Productivity
How Can ChatGPT Help With Customer Service in 2023 (Tips, Implementation, and Real-Life Examples)
There’s no doubt that AI chatbots make customer service more efficient. But one of their biggest drawbacks is that they...
Post Picture
7 min read    |     Collaboration & Productivity
7 Best Practices for Accounts Receivable (AR) Automation Software
Efficiency, accuracy, and optimized cash flow — these are the foundational goals of any finance team handling accounts...
Post Picture
7 min read    |     Collaboration & Productivity
13 Subscription Cancelled Confirmation Email Templates
Even something as straightforward as a cancellation confirmation email can have a lasting impact on your relationship with a...
Post Picture
11 min read    |     Collaboration & Productivity
Top 7 Internal Ticketing Systems of 2023
Adopting an internal ticketing system in 2023 is crucial for streamlining internal workflows, ensuring timely responses, and enhancing overall organizational efficiency....
Post Picture
10 min read    |     Customer Service
Everything You Need to Know About Automations in Hiver
Ever wondered how to automate your customer service with Hiver? Here’s your complete guide to customer service automation...
Post Picture
21 min read    |     Email Management
Gmail Filters 101: Your Definitive Guide To Gmail Filters
Gmail filters 101: Everything you’ve always wanted to know about creating and using Gmail filters to manage emails...
Categories
dropdown
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Product Updates
Shared Inbox
Post Picture
Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
Post Picture
[Research] Customer Service Benchmark Report – 2021
Post Picture
Managing shared inboxes: Old-school vs The Hiver Way
Post Picture
[Quiz] How much time are you wasting on emails
Post Picture
[Ebook] How to get Gmail to work as a help desk
View all resources
Post Picture
A Complete Guide to Support Ticket Systems
Post Picture
Live Chat Best Practices: The Ultimate List of Dos and Don’ts
Post Picture
How to stop chatbots from upsetting your customers?
Post Picture
Your Guide to Using a Gmail Shared Inbox for Customer Service
1
2
3
 . . . 
6
Subscribe
quote icon

Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
quote icon

Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
quote icon

We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
iconiconiconiconicon
Close button
Get in touch with us
Fill out the form and we'll get back to you.
Hiver Chrome StoreHiver Chrome Store
Hiver Apple StoreHiver Play Store