Our thoughts on customer service, team collaboration and productivity

We’re back with another set of updates for this quarter. Learn about all the significant improvements on the Hiver mobile...

As a young SaaS company based out of India, our response to COVID-19 in the last month changed from wait-and-watch to overnight...

Gone are the times when you could sit in an empty room and indulge in deep work. Most jobs these days require you to collaborate...

The definitive list of dos and don’ts on Slack.

Front is a first-rate product loved by a lot of enterprises. But just as every tool out there, it’s not meant for every...

When choosing what to build next, a great source of inspiration is the voice of our customers. The conversations we have with our...

We’re back with some exciting product updates from the Hiver town! The last quarter has been focused on introducing nifty...

The most effective way to train customer service teams – fun and powerful games that make hard-to-grasp concepts a breeze.