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Our thoughts on customer service, team collaboration, and productivity

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productivity
20 posts
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7 min read    |     Collaboration
Six tools to simplify your team’s internal communication
Gone are the times when you could sit in an empty room and indulge in deep work. Most jobs these days require you to collaborate with the...
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7 min read    |     G Suite
14 hacks to help you become a Google Drive expert
Let’s face it: Google Drive is one of the best online storage services available. It is feature-rich, flexible, and easy-to-use. That’s...
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3 min read    |     Collaboration
How to use Gmail with your virtual assistant
Delegate efficiently from email, using the right tools and processes.
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6 min read    |     Shared Inbox
Six reasons why Hiver is the best Front App alternative
Front App is a first-rate product loved by a lot of enterprises. But just as every tool out there, it’s not meant for every...
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9 min read    |     Customer Service
10 brilliant customer service training games
The most effective way to train customer service teams – fun and powerful games that make hard-to-grasp concepts a breeze.
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4 min read    |     Customer Service
Why your support team deserves better than Google’s Collaborative Inbox
Are you managing your customer support emails with Google Group’s Collaborative Inbox? Be ready to spend time finding needles in a...
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5 min read    |     Productivity
10 Gmail Plugins That Will Transform Your Inbox
Everybody wants to make their lives easier, especially when managing an inbox full of emails. Who made it so difficult in the first place?...
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11 min read    |     Remote Work
The Comprehensive Guide to Remote Work – Tools and Strategies
The future of work has been, for many years, touted to be remote. And now, in the wake of the Covid19 situation, we’ve all been forced to...
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Collaboration
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Email
G Suite
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Productivity
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Shared Inbox
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[Research] Customer support in the eyes of consumers in 2020
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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[Ebook] Productivity handbook for G Suite users
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How to organize your Gmail inbox in 15 minutes: Seventeen secrets
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Google Collaborative Inbox: 5 reasons you should not use it
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Write awesome customer service emails: Rules and templates
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Gmail Labels: everything you need to know
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Everything you need to know about Shared Inbox
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