Our thoughts on customer service, team collaboration, and productivity

Front App is a first-rate product loved by a lot of enterprises. But just as every tool out there, it’s not meant for every...

Struggling to manage your customer service team’s workload? Workload Distribution in Hiver might just be the answer. Learn how to...

Gone are the times when you could sit in an empty room and indulge in deep work. Most jobs these days require you to collaborate with the...

Email plays a crucial role in customer support. A staggering 72% of adults prefer to interact with brands and retailers through email,...

The future of work has been, for many years, touted to be remote. And now, in the wake of the Covid19 situation, we’ve all been forced to...

Like many other Google products, Docs and Sheets support the use of add-ons to extend functionality and add new capabilities that might not...

Real estate industry is a highly competitive one. If you don’t take your opportunities, someone else will.  Every real estate team is...

As a young SaaS company based out of India, our response to COVID-19 in the last one month changed from wait-and-watch to overnight...