
10 Shared Mailbox Best Practices For Better Collaboration
Shared mailboxes are a great way for teams to collaborate. Learn about the 7 best practices you can implement to get the most out of shared mailboxes.
Skip to content

Shared mailboxes are a great way for teams to collaborate. Learn about the 7 best practices you can implement to get the most out of shared mailboxes.
Learn everything you need to know about choosing the right ecommerce help desk for your online business. Explore our top picks for 2023.
Learn how to streamline online retail operations with ecommerce automation. Boost efficiency, save time, and enhance customer satisfaction effortlessly

Here is what you need to know about multichannel vs omnichannel customer support. This article will help you take the right approach for your business.
6 strategies to improve customer service in freight forwarding. Actionable steps that help you build strong relationships with customers, carriers and partners.
Gmail Auto Labels is a system that allows you to automatically label all incoming email conversations through the use of filters and labels.
Learn about the tiered support model: a system that divides customer support into different levels based on the complexity of issues.
Hiver has changed the way businesses manage their customers, vendors, partners, or employees’ queries. For 10,000+ teams, Hiver has enhanced Gmail to become the single
Unlock the secrets to effective customer communication with our actionable tips. Elevate every interaction, build trust, and boost customer satisfaction.
Maximize cash flow with the best accounts receivable software. Find the right tool to streamline invoicing processes.
Customer experience metrics represent a way to quantify the quality of customer interactions. Here are the 10 such metrics your business should be tracking.

Gmail automation helps you automate email related tasks. Discover step-by-step workflows that help you setup multiple automations for your Gmail inbox.

Discover how to merge Gmail accounts in a step by step process. Learn about its benefits, challenges, and best practices.
An internal knowledge base is a digital library of company information for your employees. Learn how to set up one and the top tools that can help you with it.
Imagine stepping into Starbucks on your birthday morning, a place where the aroma of coffee is the universal language. You order your usual, and the
Discover the step-by-step guide to effortlessly integrate QuickBooks with Gmail. Streamline and manage your finances.
Learn everything you need to know about implementing ecommerce live chat for your business. Explore our list of the top 5 live chat tools for 2023.
Streamline customer interactions, enhance engagement, and drive business growth with the best customer communication management tools.
Unlock the full potential of your video knowledge base with user-centric features that go beyond the basics. From closed captions and visual cues to multi-language support, discover actionable strategies to enhance user experience, boost engagement, and expand your global reach. Read on to transform your video knowledge base into a powerful, user-friendly tool that adds real value to your customer experience.
Discover the latest live chat statistics and trends. Gain valuable insights on real-time customer communication and improve your business performance.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
You’ll receive an email shortly with the details. Don’t forget to add to your calendar!
Connect with our customer champion to explore how teams like you leverage Hiver to: