Skip to content
7 ways for neurodivergents to succeed in customer support
In her insightful blog, Emily Katy – mental health activist and autism advocate – explains the term Neurodivergent as “A person who has a different
In her insightful blog, Emily Katy – mental health activist and autism advocate – explains the term Neurodivergent as “A person who has a different
Tips, examples and best practices to help you devise the perfect social media customer service strategy.
Discover how you can empower your customer service team to deliver stellar support during this holiday season.
Learn how you can leverage videos to deliver excellent support and make the customer experience memorable!
We are back with another set of exciting product updates. For the past few months, we have been focused on building flows that help you
Live chat is one of the fastest ways to improve customer satisfaction and increase conversions, but only if it’s done right. Many teams add chat
Let’s explore how customer service videos can help you deliver exceptional customer service and also some tips to create your own.
We asked 8 customer service experts what great customer service means to them. Use their inputs to deliver memorable customer experiences.
Hiver surveyed over 1200 consumers in the US to understand changing customer needs, support pain points, and factors that drive loyalty.
Customer Service. Two simple – yet very important – words. It’s customer service that determines, to a large extent, the long-term growth of your business.
Here’s what customer support experts had to say about the speed, transparency, simplicity, and personalization of live chat widgets.
“Do you use a toothpaste that comes recommended by 8 out of 10 dentists?” That’s what men in white lab coats sporting dazzling smiles would
Customer churn rates have a direct effect on your business. Read on to find out ways to predict customer churn and prevent it.
There’s a common misconception that delivering great customer experiences is the responsibility of only support teams.
Discover 5 ways to switch from reactive customer support to proactive customer support and turn your customers into advocates for life.
Read on to find out how you can increase and sustain your customer support quality with WhatsApp Business chat support.
Discover how you can drive business growth by fostering truly emotional connections and building long-term customer relationships.
Read on to better understand the definition, similarities, and differences between a help desk, service desk, and IT service management.
The Great Resignation caused a massive staff shortage in the economy. We explore its ramifications on customer experience in general.
Enable productive and meaningful conversations with your customers with customer success email templates for every usecase.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
john@acme.com
While creating your password, ensure it has:
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to: