Skip to content
10 Best Customer Experience Software in 2025
A customer experience software is a tool designed to help businesses track and improve customer interactions. Here are the 7 best CX software in 2025.
A customer experience software is a tool designed to help businesses track and improve customer interactions. Here are the 7 best CX software in 2025.
Seeking top alternatives to LiveChat? Find 13 leading LiveChat alternatives to upgrade your customer engagement.
Explore the top issue tracking software for 2025 that improves resolution time. Find the perfect tool to manage and resolve customer issues efficiently.
Learn how to streamline online retail operations with ecommerce automation. Boost efficiency, save time, and enhance customer satisfaction effortlessly
Here is what you need to know about multichannel vs omnichannel customer support. This article will help you take the right approach for your business.
6 strategies to improve customer service in freight forwarding. Actionable steps that help you build strong relationships with customers, carriers and partners.
Learn about the tiered support model: a system that divides customer support into different levels based on the complexity of issues.
Unlock the secrets to effective customer communication with our actionable tips. Elevate every interaction, build trust, and boost customer satisfaction.
Maximize cash flow with the best accounts receivable software. Find the right tool to streamline invoicing processes.
Customer experience metrics represent a way to quantify the quality of customer interactions. Here are the 10 such metrics your business should be tracking.
An internal knowledge base is a digital library of company information for your employees. Learn how to set up one and the top tools that can help you with it.
Explore the role of a help desk ticket in efficient customer support, streamlined issue tracking, and enhanced service quality.
From understanding its undeniable importance to choosing the right software, this guide offers actionable insights for businesses of all sizes. Elevate your customer experience, build lasting relationships, and drive sales—all through the power of live chat.
Imagine stepping into Starbucks on your birthday morning, a place where the aroma of coffee is the universal language. You order your usual, and the
Discover the step-by-step guide to effortlessly integrate QuickBooks with Gmail. Streamline and manage your finances.
Learn everything you need to know about implementing ecommerce live chat for your business. Explore our list of the top 5 live chat tools for 2023.
Streamline customer interactions, enhance engagement, and drive business growth with the best customer communication management tools.
Unlock the full potential of your video knowledge base with user-centric features that go beyond the basics. From closed captions and visual cues to multi-language support, discover actionable strategies to enhance user experience, boost engagement, and expand your global reach. Read on to transform your video knowledge base into a powerful, user-friendly tool that adds real value to your customer experience.
Discover the latest live chat statistics and trends. Gain valuable insights on real-time customer communication and improve your business performance.
Explore the intricacies of a customer engagement platform: a digital solution designed to enhance interactions between businesses and their customers.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
john@acme.com
While creating your password, ensure it has:
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to: