Hiver brings all the features of a traditional helpdesk solution
right inside Gmail
Loved by 8000+ teams
No Credit Card Required
Delegate emails with a single click. Track emails as actionable tasks that have a status: Open, Pending, and Closed. Email status is visible to every team member which helps in keeping everyone on the same page.
Features: Email Delegation, Email Tags, Activity Timelines, SLAs & Business Hours
Forget Cc/Bcc/Forwards. Communicate seamlessly by using Hiver notes with @mentions to rope in your teammates when needed. Get clearly notified if you and your teammates are replying to the same email.
Features: Notes and Mentions, Collision Alerts, Shared Drafts, Email Templates
Get in-depth analytics to identify road-blocks. Use powerful automation and say goodbye to repetitive tasks. Hiver even connects to your favorite business apps.
Features: Analytics, Auto-assignment, Views, Automations, Integrations, Customer Satisfaction Surveys (CSAT)
Hiver works from inside Gmail, so there’s nothing for new users to learn and adapt to. You can get started in minutes.
No app switching
All the action happens in your Gmail inbox, so there’s no moving back and forth between tools. Save time and get more work done.
Security by Google
Hiver does not store your emails, so they continue to live securely on Google’s servers.
Hiver required minimal training or workflow changes as it integrated nicely with Gmail. With Hiver, we were able to sign up and get going in no time.Virginia TrowbridgePulse Manager at Reali
I’d say Hiver is a Type A personality — someone who’s very organized and has the ability to keep things structured and get things done on time.Tai RoachSupport Manager at Air Comm
Hiver is a very friendly tool. As it sits inside Gmail, it doesn’t give you an alien feel. It does away with the complexities of a ticketing system. Everything about it is so simple.Christian SibayanManager - Field Operations and Systems at Oxford Business Group
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