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The Ultimate Guide to Customer Follow Up [Free Email Templates Included]
Following up with customers is important. In this article, we share some simple yet effective customer follow up tips and email templates.
Following up with customers is important. In this article, we share some simple yet effective customer follow up tips and email templates.
We’re back with another set of updates for this quarter. Learn about all the significant improvements on the Hiver mobile app and much more!
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Here’s a roundup of the eight best customer service software that can help small businesses deliver excellent customer support.
Here’s a detailed guide to help you and your team effectively use Google Workspace tools to provide customer service.
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We explore the rise of contact centers during and after the COVID-19 pandemic to understand why they may be the best solution for CS teams.
In this post, we will first take a look at what an email ticketing system is and then go into the top nine email ticketing systems in 2023.
The third quarter of 2021 has been an eventful spectrum of releases for our product – Auto-assign to Responder, AWS S3 Connectors and more!
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https://hiverhq.com/customer-service-benchmark-report-2021
Discover why customer service and marketing need to be in sync in order to drive sales and long-term business growth.
Ever wondered how to automate your customer service with Hiver? Here’s your complete guide to customer service automation with Hiver.
In this detailed post, you’ll learn how to use data from customer support interactions to build your strategy and double down on growth.
Discover what is customer journey optimization and the steps involved in enhancing customers’ interaction with your company along their journey.
An infographic on the top 10 findings from our first-ever customer service benchmark report.
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