Turn every real estate query into a trusted relationship

Manage inquiries, streamline communication, and close deals faster—all while delivering a seamless customer experience.

Get unlimited users on the Free plan  ✦  No credit card needed

The Best Customer Service Software for Real Estate

Trusted by 10,000+ teams globally

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Support customers at every step of the buying journey

Never miss a query

Manage emails, calls, and chats related to listings, property tours, and negotiations in a single inbox.

Close key deals faster

Assign, organize, and track queries based on urgency, property value, or the customer’s buying stage.

Be available 24/7

Easily assist customers from anywhere using Hiver’s Android and iOS apps.

One powerful workspace for all your real estate conversations

Stay on top of every prospective buyer and seller query

Handle conversations from WhatsApp, chat, voice, and email inboxes like bookings@, info@, sales@ in one place. Assign owners to every query, track every stage from inquiry to closing, and never let a lead slip through the cracks.

Centralize client communication

Collaborate better to close deals faster

Loop in agents, legal, or finance teams for feedback or approvals using internal Notes and Shared Drafts. No more messy forwards or long threads. Access past replies, contact info, and internal discussions in one place to get complete customer context and close deals faster.

Collaborate better to close deals faster

Empower clients with 24/7 self-service

Let buyers and sellers raise and track queries through a Customer Portal and find instant answers in a Knowledge Base. Share FAQs on listings, site visits, and documents. Use Live Chat and Chatbots to handle routine questions, so your team can focus on closing deals.

Empower clients with 24/7 self-service

Assign smartly and integrate seamlessly

Auto-assign incoming leads based on property location, agent availability, or deal value—so no opportunity is missed. Connect your CRM, listing portals, and 100+ apps to manage inquiries and follow-ups without jumping between systems.

Assign smartly and integrate seamlessly

Serve smarter with AI assistance

Speed up responses to property inquiries, pricing questions, or follow-up emails with AI. Summarize long conversation threads instantly and draft professional replies—so agents can focus more on showings and closing deals.

Serve smarter with AI assistance

Track performance and meet every commitment

Monitor SLAs for customer queries,  follow-ups, and offer negotiations. Use real-time reports to track first response time, spot delays, and ensure every customer receives timely, high-quality service throughout their property journey.

Make decisions with data-driven insights

Frequently Asked
Questions

When you sign up, you instantly get access to our Elite plan for 7 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

You get access to the Elite plan during your trial, which means you can use Hiver without any limits, and can also experience the best support we have to offer.

If you do not upgrade your Hiver account during your trial period, your account will be suspended at the end of your trial. You can re-activate your account by upgrading within 7 days from the date of the end of your trial.

No, you do not. You will only be required to produce your credit card information when you upgrade to a paid subscription.

If you’d like your emails to be imported to your Hiver shared inbox, please write to us on support@hiverhq.com and we will assist you with the process. The duration of the import process depends on the number of emails to be imported.

No. You just pay for the users you enable to access Hiver. You can control this from within Hiver and change the users at any time. If you add new users to your Google or Outlook account, you can easily add them to Hiver.

Deliver a great customer experience. Try Hiver!

Join the 10,000+ teams that are using Hiver to deliver a great customer experience.

Unlimited users on Free plan  ✦  No credit card needed

Deliver a great customer experience. Try Hiver!

based on 2,000+ reviews from

Get Hiver's Chrome extension for Gmail to start your 7-day free trial!

Step 1

Add Hiver’s extension to your Gmail from the Chrome Webstore

Step 2

Log in to the extension to grant necessary permissions

Step 3

Enjoy your 7-day free trial of Hiver

The modern AI-powered
customer service platform

Not ready to install Hiver’s Gmail extension?

That’s okay. Would you be open to try Hiver’s standalone web-based customer 

service platform, which does not require downloading the Gmail extension?

Thank you for your interest!

The web app is currently under development—we’ll notify you as soon as it’s live.

In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.

The modern AI-powered
customer service platform

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“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”

Fin Brown

Project Manager

Getitmade@2x

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