Skip to content
WhatsApp Gmail Integration: The Complete Step-by-Step Guide
WhatsApp has become a key support channel for many businesses. Customers ask about orders, request updates, and expect quick replies. Gmail, meanwhile, is where teams
WhatsApp has become a key support channel for many businesses. Customers ask about orders, request updates, and expect quick replies. Gmail, meanwhile, is where teams
If managing support on Kayako feels cumbersome, you’re not alone. Analytics don’t go deep enough, workflows are complicated, and integrations often fall short. These issues
Are you on the hunt for customer support software that fits your business just right? Our latest blog is all about alternatives to HappyFox. We understand that every business has different needs, so we’re breaking down the top HappyFox alternatives out there. From features and ease of use to how much they’ll cost you, we’ve got all the details. This guide will help you figure out which customer support tool might be better for your business. Dive into our blog to find out more about your options beyond HappyFox.
Gorgias made a name for itself as the go-to customer support platform for Shopify merchants. With tight ecommerce integrations and built-in order management, it quickly
Discover everything you need to know about the top Front alternatives for your customer support team
Looking for the best freshdesk alternatives? Compare features, pricing, and customer reviews to find the top freshdesk alternative for your business.
Customers don’t just buy products—they buy experiences. Get it right, and they’ll return with friends. Get it wrong, and they’ll tell everyone why they won’t
Picture this: You walk into your favorite clothing store, and the associate greets you by name. They remember your last purchase, suggest something you’d actually
Customers reach out in all kinds of ways — some send a quick chat, others write an email, and a few still prefer calling. The
Most IT teams still think support is about fixing what’s broken. Their workflow usually looks like this: Open ticket, assign technician, close ticket, repeat. It’s
CX Spotlight is a series where we speak to customer experience leaders from across industries who are rethinking support, building customer-first cultures, and finding clarity
Ever sent out a survey and watched the responses trickle in… or worse, flatline? You’re not alone. Increasing your survey response rate can feel like
Ever feel like traditional call centers are stuck in the dark ages? Customers today expect personalized, immediate support on the channel of their convenience and
Looking to leverage customer testimonials? Check out our guide on how to collect them effectively and see real-world examples that inspire trust!
Learn what hypercare means in customer experience (CX) and why it’s essential for ensuring customer satisfaction. Discover key practices and benefits of hypercare in CX.
Customer appreciation isn’t just about feel-good moments. It’s a powerful growth strategy. Whether it’s a surprise upgrade, a handwritten note, or a personalized video message—when
Learn what a Customer Experience Manager (CXM) does, key skills needed, salary expectations, and career growth opportunities in this in-depth guide.
Understand mean time to resolution (MTTR) and explore proven reduction techniques. Boost efficiency, customer satisfaction, and team performance.
Discover what customer experience automation (CXA) is and how it transforms customer interactions. Learn practical strategies and examples to improve CX with automation.
Learn what customer experience design is, why it matters, and how to create seamless, engaging customer journeys. Get expert tips and best practices.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
You’ll receive an email shortly with the details. Don’t forget to add to your calendar!
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to: