Skip to content
10 Best Workflow Automation Tools in 2025
I remember when I wasn’t aware of the concept of workflow automation. I used to spend a lot of time doing things manually, like posting
I remember when I wasn’t aware of the concept of workflow automation. I used to spend a lot of time doing things manually, like posting
You might have noticed many e-commerce companies subtly bragging about their ‘365-day return policy’, ‘home try-on program,’ ‘7-day free trial (no credit card needed)’ option,
Does customer obsession mean thinking about your customers 24/7? No! It’s basically a mindset where you place the customer at the front and center of
Think about your last interaction with a customer—did you know what that person wanted, or were you just guessing? Sure, you might have had a
When was the last time you contacted a company via phone and were put on hold for what felt like forever? Or you were transferred
90% of customers* say an “immediate” response is essential. But meeting these expectations with an in-house team alone isn’t always feasible, especially when support needs
“A great AM should service the cr*p out of the customer.” These aren’t my words. They’re from a Reddit thread I came across while researching
I’m sure you don’t need me to tell you that relying on guesswork to understand your customers just won’t cut it. To keep customers engaged
In a hospital where every minute matters, efficient communication is not just convenience—it’s a necessity. Whether coordinating patient care, handling administrative duties, or just staying
Email threads can be both a blessing and a boon. Emails keep conversations in one place, making it easy to track the progress of a
Formal email writing is a skill that never goes out of style. Whether you’re applying for a job, reaching out to a client, or escalating
Managing emails can be tough, especially when juggling multiple responsibilities at work. Imagine switching between different email accounts just to keep up with inquiries from
If you consider how sales teams typically work, it involves convincing a prospect to buy a certain product or service. But not all prospects know
Most support teams don’t struggle because they lack empathy or effort. They struggle because the playbook hasn’t changed while customer behavior has. Customer service techniques
Gmail canned responses have been around for a while. Google first introduced them in 2008 as an experimental feature called “Canned Responses” under Gmail Labs.
Having a great product or service will only take you so far. What’s more important is knowing how to interact with your customers. Whether you’re
When your inbox is overflowing with customer conversations, updates, and follow-ups, finding a specific email can feel like searching for a needle in a haystack.
The main benefits of chatbots include 24/7 support availability, quick answers to commonly asked questions, and low operational costs.
An email management system is software that helps individuals and organizations handle email communication clutter-free. These systems offer different features—assignments, templates, automations, and labels—that help
Learn the difference between chatbot and live chat in customer service. Explore the use cases of both and find out which one is best suited for your business.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
You’ll receive an email shortly with the details. Don’t forget to add to your calendar!
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to: