Introducing Hiver Omni: The agentic platform for complex support
We’ve seen a big leap in what AI can do in 2026. It can work independently, understand more about how we work, and recommend what
We’ve seen a big leap in what AI can do in 2026. It can work independently, understand more about how we work, and recommend what

Some exciting news: Hiver has raised $22m in Series B. We can’t wait to scale new heights and shape the future of customer support.
Our CEO and Co-founder, Niraj Ranjan, explains why and how Hiver’s new positioning – as a customer service solution – came about.
As a young SaaS company based out of India, our response to COVID-19 in the last month changed from wait-and-watch to overnight transition to WFH
At Hiver, we are engaged daily in creating two things. One of them is obvious – our product, which includes technology, design and content on

Here’s how a conventional funding story goes. Stella has a startup idea. She builds a prototype. Pitches to investors. Gets funded. TechCrunch splash. Hypergrowth follows.
We have just released a very important update which affects all our users who are using the Shared Mailbox feature. After this update, Hiver automatically
When we post about our product on our blog, it’s always about new features we’re adding to Hiver. This one is different. This is about
Hello there! We’ve been hard at work building a lot of new stuff, which we have been quietly releasing to Hiver users over the last
A feature that lets you easily manage shared email accounts like support@mycompany.com, sales@mycompany.com from your Gmail.

Ever wondered where our name “GrexIt” comes from? Grex, in Latin, means crowd or flock. Back in 2011, when we were starting work on our

In this blog, you’ll learn the various ways you can use Gmail labels to make email management easier.
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