Inbox overload slowing you down?
Tame the email chaos with Hiver.
Manage shared inboxes like payables@ or finance@: assign ownership to emails, categorize them, track status, and respond faster with AI and automation.
Respond faster to every finance request
Manage, track, route, and collaborate on emails
Every email in payables@, ap@, and finance@ becomes a ticket with an owner, a status, and an SLA. Internal notes and @mentions eliminate the CCs and forwards. Your team sees who is handling the vendor escalation before two people reply to it.
Build workflows to route, classify, and respond to emails
Build workflows to triage and route based on request type, vendor, entity, or dollar amount. Use AI to pull info from NetSuite and QuickBooks to automatically reply to routine requests and follow-ups.
Pull context from systems like NetSuite and Quickbooks
Pull invoice status, payment dates, PO numbers, and open balances from NetSuite and QuickBooks into the conversation, and write updates back. Your team answers “when is this getting paid?” without opening a second tab.
Monitor team performance with analytics
Track email volume, workload, first response time, and SLA compliance sliced by vendor, entity, request type, or any custom field you use.
Bring AI into the flow of support
AI Agents respond to requests on payment status, invoice copies, and W9
AI Agents pull the record from NetSuite or QuickBooks and send the reply. They also follow up with your customers on overdue invoices.
Copilot drafts replies from your past emails, policy docs, and tools
AI Copilot writes the first draft, so your team edits instead of starting cold. It answers the questions that would otherwise take hours of digging for context across tools and docs.
AI groups requests by theme across all your emails
The vendors who write most, the questions that repeat, the disputes that miss SLA during month-end close.
Trusted by 10,000+ teams using Hiver for email support
“Hiver has completely transformed how we manage our workflow. The ability to collaborate within emails and track progress in real-time has eliminated unnecessary delays and made our team much more efficient.”
Jill Tarnoff
Sr. AP Specialist
65% faster responses
“We wanted a solution that could handle the complexity of fintech support but still felt easy to use. Hiver gave us automation, visibility, and collaboration—all in the inbox our team already uses daily.”
Lemi Orhan Ergin
Co-Founder
130 hours saved
“We’ve gained time, accuracy, and complete visibility into our operations. Hiver doesn’t just streamline work—it gives us the clarity to perform at a higher level.”
James Ribera
Director of Account Management
265 hours saved
