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7-day free trial | No credit card required
- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
Trusted by 10,000+ teams globally
7-day free trial | No credit card required
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Assign, track, and collaborate on emails arriving in Outlook team inboxes like info@ and support@. Do it all from a familiar interface.
*No credit card required
Ensure every incoming email gets a dedicated owner. Establish clear accountability and streamline communication with all your stakeholders.
Discuss queries internally alongside email threads and get faster team approvals and inputs. Share email templates within your team to quickly respond to repetitive questions.
Easily handle growing email volumes with automations workflows. Set up 'if-then' rules to automatically - assign emails, apply tags, update status, and send responses.
Monitor key metrics such as first response and average resolution time for emails. Get access to multiple reports to identify bottlenecks and continuously improve workflows and processes.
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I get visibility into the volume of emails, and the types of issues. I can now ensure that operational tasks are accomplished faster.
Jędrzej Dąbrowski
Junior Product Manager at Travelist
Our clients choose us over competitors due to our speed and quality of communication. We couldn’t have achieved this without Hiver.
Fin Brown
Project Manager, Get It Made
Hiver is a very friendly tool. It does away with the complexities of a ticketing system. Everything about it is so simple to use.
Christian Sibayan
Manager - Field Operations and Systems, Oxford Business Group
I get visibility into the volume of emails, and the types of issues. I can now ensure that operational tasks are accomplished faster.
David Pinto
Business Development, Kiwi.com
Hiver is extremely easy to use. We hit the ground running right from day one. Also, their customer service is simply fantastic!
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
With Hiver, we no longer miss emails. I also have much better visibility into where an issue is on the resolution path.
Nathan Strang
Ocean Freight Operations Manager, Flexport
Hiver offers a simpler yet more effective way of managing customer queries when compared with webmail services like Outlook. Without Hiver, businesses cannot drive visibility and accountability into incoming queries; they face difficulty in collaboration and have no way to track the team's performance. Hiver lets you overcome all these challenges without having to learn new software from scratch.
While Outlook inboxes are basic email inboxes that multiple teammates or colleagues can access, Hiver offers advanced inbox automation and collaboration features that drive efficiency and email visibility. The additional value provided by Hiver in terms of productivity gains, ability to monitor and improve SLA adherence, customer satisfaction rating and streamlined workflows justify the investment compared to Outlook and has guaranteed returns.
While Outlook inboxes are basic email inboxes that multiple teammates or colleagues can access, Hiver offers advanced inbox automation and collaboration features that drive efficiency and email visibility. The additional value provided by Hiver in terms of productivity gains, ability to monitor and improve SLA adherence, customer satisfaction rating and streamlined workflows justify the investment compared to Outlook and has guaranteed returns.
If you don't collect a dollar within a year, it's worth only 46 cents. Missing just one customer email can hurt your bottom line. Simplifying email communication workflows can save your team the time they'd spend sorting and tracking emails manually. With automation and better teamwork, your staff can focus on important tasks instead of grunt work. This boosts productivity and helps you cut costs on staffing.
Drive visibility, accountability, and efficiency with Hiver—start today.
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
