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Hiver is like having another person on my team. Achieving this level of coordination without Hiver would take 50-100% more time.

Nathan Strang Ocean Freight Operations Manager, Flexport

Trusted by over 1500 companies

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Manage emails effectively

Leave no email unattended

With Hiver, you can make email management an extremely simple process, right from the comfort of Gmail. Bid goodbye to Cc/Forwards, convert emails into actionable tasks and assign them to your team members with just two clicks.

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Trusted by over 1500 companies across the world

Meet our customers

Manage email accountability easily

Ensure end to end accountability for all incoming emails
Have complete visibility into email assignment across the team

Maximize team productivity

Assign/Re-assign emails to the right person in your team
Assignees get real-time email assignment notifications
Help your teams prioritize what’s important and engage better with customers

Track emails
effortlessly

Every email has an associated resolution status: Open (default), Pending, or Closed
Ensure visibility into the status of every email in the shared mailbox
Track the resolution status of any email anytime, anywhere

Automate email
management

Enable rule-based automation to assign certain emails to specific team members
Enable round-robin email assignment among all or specific team members

More Hiver
features you’ll love

Email Tags

Categorize and prioritize customer conversations easily with email tags. Filter emails by tags for faster access.

Explore email tags

Notes and @mentions

Collaborate with your team seamlessly, minus Cc/Bcc/forwards. Use @mentions to rope in specific agents when needed.

Explore Notes and @mentions

Find out more

Maximise customer delight with the wide range of features offered by Hiver

View All Features

Our customers love us for good reason

We wanted a solution that would ensure that all the incoming emails were assigned to the right person in the right team. We looked at many solutions but none of them were functional or robust enough. Hiver just fits the bill.