GrexIt is now Hiver

Written by

Reviewed by

Written by

Reviewed by

expert verified

Expert Verified

Last update: December 13, 2022

Table of contents

    Ever wondered where our name “GrexIt” comes from?

    Grex, in Latin, means crowd or flock. Back in 2011, when we were starting work on our new product which would help teams collaborate better on email, GrexIt seemed to be an excellent name. It was easy to remember, was derived from a word that carried meaning for our business, and the .com was not taken – so we said – why not!

    Over the last four years, our team has come to deeply identify with the name. To us, it stands for the sum total of our product, vision, team, and then yet some more. So, you ask – why are we changing our name?

    The answer is – Extraneous circumstances – totally out of our control.

    Back in 2012, some consultants at CitiGroup decided to use the term GrexIt to refer to the likely phenomenon of Greece’s exit from the Eurozone. It was immediately picked up by journalists, who soon realized that there’s a company too with that name. Over the next two years, the term continued to get some attention on and off.

    Our traffic analytics showed a clear bump whenever the term GrexIt caught up steam because of the situation in Greece, and along with this bump, we’d also see an increase in our bounce rates. We learnt to live with it, and factored it into how we analyzed our traffic.

    But nothing prepared us for what happened earlier this year (2015). Greece came very close to defaulting on its debt, and for a moment “GrexIt” looked imminent. Though it did not happen (and we strongly believe it never will), we decided its time to change our name, because:

    1. With the term becoming more popular, we had a great deal of people getting confused about what we do.

    2. The term GrexIt has a clearly negative connotation. We don’t want our product to be associated to a term that is looked upon negatively.

    So here we are, with our new name.

    Hiver logo

    But why Hiver?

    Well, bees are awesome creatures. Picture a bee, and once you’re done thinking about honey and the sting, you’d think about work ethic, organization and efficiency. We derive our name from bee-hive. Use our product, and we’d help you be efficient, organized and get work done.

    Along with a new name, we’re also releasing numerous new features over the coming 6 months. Some of them are:

    • Send email later
    • Snooze an email
    • Snooze your inbox (do not disturb for your Gmail)
    • Email tracking
    • Simple task management and workflows inside Gmail
    • iOs and Android apps

    Welcome to Hiver.

    Author

    Niraj is the CEO and Co-founder of Hiver – a customer service solution that works within Gmail. Niraj can be reached on Twitter at nirajr.

    Finally, a customer service platform you can set up in 15 minutes

    10,000+ teams found a better way to
    deliver customer service. Your turn.

    Get unlimited users on the Free plan  ✦  No credit card needed

    based on 2,000+ reviews from

    Get Hiver's Chrome extension for Gmail to start your 7-day free trial!

    Step 1

    Add Hiver’s extension to your Gmail from the Chrome Webstore

    Step 2

    Log in to the extension to grant necessary permissions

    Step 3

    Enjoy your 7-day free trial of Hiver

    The modern AI-powered
    customer service platform

    Not ready to install Hiver’s Gmail extension?

    That’s okay. Would you be open to try Hiver’s standalone web-based customer 

    service platform, which does not require downloading the Gmail extension?

    Thank you for your interest!

    The web app is currently under development—we’ll notify you as soon as it’s live.

    In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.

    The modern AI-powered
    customer service platform

    Book your slot

    Awesome! We've reserved your spot.

    You’ll receive an email shortly with the details. Don’t forget to add to your calendar!

    “Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”

    Fin Brown

    Project Manager

    Getitmade@2x

    Get in touch with us

    Fill out the form and we’ll get back to you.

    demo popup graphic

    Get a personalized demo

    Connect with our customer champion to explore how teams like you leverage Hiver to: