Third Party Subprocessors
Third Party Subprocessors
Last Updated: 25 June, 2026
Hiver, Inc. (“Hiver”) engages certain subprocessors that assist Hiver in providing the Hiver Services as described in the Hiver TOS.
Third Party Subprocessors
A subprocessor is a third party data process engaged by Hiver, including Hiver subsidiary companies, who has or potentially will have access to or process Service Data (which may contain Personal Data). Hiver engages different type of subprocessors to perform various function as explained below.
Google, Inc.
Cloud Infrastructure. Email communication with customers. User app usage metrics
United States
Amazon Web Services, Inc.
Cloud Infrastructure
United States
Stripe, Inc.
Payment Processing
United States
Grexit Software Pvt. Ltd.
Handling product development and customer support.
India
Hotjar Ltd
Website Analytics
Malta
Hubspot, Inc.
Sales and Customer success
United States
Sendgrid, Inc.
Send transactional emails
United States
MixMax, Inc.
Send marketing emails
United States
ChartMogul Ltd
Revenue analytics
United Kingdom
Zoom Video communications, Inc.
Online training and technical support
United States
apilayer GmbH
IP Geolocation
Austria
Gainsight, Inc.
Product Analytics
United States
Tray.io, Inc.
Integrations platform
United States
Microsoft Corporation
Customer Authentication, Sync Emails and Large Language Model APIs
United States
Pinecone
Vector database for our AI Functionality.
United States
Langchain
LangSmith is a monitoring tool for our AI functionality.
United States
Mailmodo
Interactive email solutions.
United States
OpenAI, Inc.
AI-enabled functionality
United States
Twilio Inc.
Cloud Telephony and Voice Processing (Applicable to Hiver Omni only)
United States
Customer service software that feels like your inbox
