Try Hiver For Free
7-day free trial | No credit card required
- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
Trusted by 10,000+ teams globally
7-day free trial | No credit card required
Last updated: 6th February, 2024
Grexit, Inc. (“Hiver”) engages certain subprocessors that assist Hiver in providing the Hiver Services as described in the Hiver TOS.
Third Party Subprocessors
A subprocessor is a third party data process engaged by Hiver, including Hiver subsidiary companies, who has or potentially will have access to or process Service Data (which may contain Personal Data). Hiver engages different type of subprocessors to perform various function as explained below.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Google, Inc. | Cloud Infrastructure. Email communication with customers. User app usage metrics | United States |
| Amazon Web Services, Inc. | Cloud Infrastructure | United States |
| Stripe, Inc. | Payment Processing | United States |
| Grexit Software Pvt. Ltd. | Handling product development and customer support. | India |
| Space Pencil, Inc. (Kissmetrics) | Customer app usage metrics | United States |
| Hotjar Ltd | Website Analytics | Malta |
| Calendly | Scheduling meetings | United States |
| Hubspot, Inc. | Sales and Customer success | United States |
| Sendgrid, Inc. | Send transactional emails | United States |
| MixMax, Inc. | Send marketing emails | United States |
| ChartMogul Ltd | Revenue analytics | United Kingdom |
| Zoom Video communications, Inc. | Online training and technical support | United States |
| apilayer GmbH | IP Geolocation | Austria |
| Gainsight, Inc. | Product Analytics | United States |
| Tray.io, Inc. | Integrations platform | United States |
| OpenAI OpCo, LLC. | AI-enabled functionality | United States |
Hiver leads the way in security
SOC 2 Type II Compliant
ISO 27001 Certified
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
