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Last updated: 22 July, 2024
Grexit, Inc. (“Hiver”) engages certain subprocessors that assist Hiver in providing the Hiver Services as described in the Hiver TOS.
Third Party Subprocessors
A subprocessor is a third party data process engaged by Hiver, including Hiver subsidiary companies, who has or potentially will have access to or process Service Data (which may contain Personal Data). Hiver engages different type of subprocessors to perform various function as explained below.
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Google, Inc. | Cloud Infrastructure. Email communication with customers. User app usage metrics | United States |
| Amazon Web Services, Inc. | Cloud Infrastructure | United States |
| Stripe, Inc. | Payment Processing | United States |
| Grexit Software Pvt. Ltd. | Handling product development and customer support. | India |
| Hotjar Ltd | Website Analytics | Malta |
| Hubspot, Inc. | Sales and Customer success | United States |
| Sendgrid, Inc. | Send transactional emails | United States |
| MixMax, Inc. | Send marketing emails | United States |
| ChartMogul Ltd | Revenue analytics | United Kingdom |
| Zoom Video communications, Inc. | Online training and technical support | United States |
| apilayer GmbH | IP Geolocation | Austria |
| Gainsight, Inc. | Product Analytics | United States |
| Tray.io, Inc. | Integrations platform | United States |
| Microsoft Corporation | AI-enabled functionality | United States |
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
