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google workspace
9 posts
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11 min read    |     Google Workspace
Google Workspace for Business Pricing: Which Plan Should I Choose?
Google Workspace for Business offers a custom professional email and multiple collaboration tools such as Meet, Docs, and more....
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11 min read    |     Collaboration & Productivity
All About Google Workspace Email Forwarding
An ultimate guide to Google Workspace email forwarding: Discover best practices, safety tips, and challenges to automate email forwarding in 2023
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1 min read    |     Company news
Hiver’s Commitment to Frontline Businesses During COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last month changed from wait-and-watch to overnight...
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9 min read    |     Customer Service
Customer Service Automation: Without Losing the Human Touch
Customer Service Automation can help businesses improve efficiency and reduce costs. In this post, we tell you how you can...
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10 min read    |     Customer Service
10 Factors To Consider While Choosing a GSuite Helpdesk
Is the help desk easy to learn and use? Is it secure? Is it scalable? Is the reporting powerful? And more.
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10 min read    |     Collaboration & Productivity
A Quick Guide to Merging Multiple Gmail Accounts
Discover how to merge Gmail accounts in a step by step process. Learn about its benefits, challenges, and best practices.
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9 min read    |     Customer Service
7 Best Practices for Using Google Workspace for Customer Service
Here’s a detailed guide to help you and your team effectively use Google Workspace tools to provide customer service.
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5 min read    |     Product Updates
Hiver Updates: Advanced automations, Conversation ID, SLA reports, and more!
We constantly strive to add value for our customers and expand what they can achieve on Hiver. The previous quarter was focused...
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Collaboration & Productivity
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
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