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Hiver

Our thoughts on customer service, team collaboration, and productivity

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27 posts
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5 min read    |     Collaboration
How to Automate Customer Service (Without Losing the Human Touch)
Customer Service Automation can help businesses improve efficiency and reduce costs. In this post, we tell you how you can implement...
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2 min read    |     Shared Inbox
Lockdown updates: New world order. Same old commitment to improving Hiver
We know this whole COVID-19 situation is redefining how we work. Lockdown might have put your teams’ collaboration skills to test, but...
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1 min read    |     Collaboration
Hiver’s commitment to organizations at the frontlines of COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last one month changed from wait-and-watch to overnight...
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2 min read    |     Shared Inbox
Hiver updates: The all-new Hiver mobile app and more.
We’re back with a bang and super excited to release our all-new mobile app for both Android and iPhone users.
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10 min read    |     Shared Inbox
15 top Shared Inbox tools for businesses
A detailed analysis of shared inbox tools: who should use – what you’ll like – what you won’t like – pricing, and more.
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5 min read    |     Shared Inbox
Make shared inbox management absolutely effortless
Decided on shared inboxes for the collaboration boost your team’s been looking for? Expanding your team and want to delegate access to...
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6 min read    |     Shared Inbox
Looking for an alternative to Outlook’s Public Folders?
Email might now be a great tool for collaboration but that’s not how it started out. On the contrary, it was meant just for one-on-one...
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6 min read    |     Shared Inbox
9 best practices for managing G Suite shared inbox emails
In 2018, roughly 281 billion emails were sent and received every day. The figure is expected to rise to 347 billion daily emails by 2022....
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Collaboration
Company News
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Email
G Suite
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Product Updates
Productivity
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Shared Inbox
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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[Ebook] Productivity handbook for G Suite users
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The State of Email Report 2019
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How to organize your Gmail inbox in 15 minutes: Seventeen secrets
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Google Collaborative Inbox: 5 reasons you should not use it
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Write awesome customer service emails: Rules and templates
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Gmail Labels: everything you need to know
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Everything you need to know about Shared Inbox
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