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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
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Demo Library

Explore how Hiver can help your team. Pick your business need below.

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Outlook Analytics product tour
Email Templates
See how teams can respond to repetitive queries faster by using email templates for shared inboxes.
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Shared Inbox
Shared Inbox
Learn how to manage group inboxes like info@ and support@ and get full visibilty of emails.
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Ticketing System Tour
Ticketing System
Take a quick tour to experience how Hiver can be used as a ticketing system within your Inbox.
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Email
Email
Find out how you can assign, track and collaborate on every customer email within your team.
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KB product tour
Knowledge Base
Experience how you can build, host, and monitor help articles with Hiver's Knowledge Base feature.
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Voice product tour
Voice Call
Learn how teams can manage voice calls effortlessly from your inbox with the Aircall Integration.
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Customer Service
Learn how to deliver multi-channel support and cross-collaborate with teams right from your inbox.
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Rule-Based Automations
Discover how to leverage rule-based automations to perform repetitive tasks.
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AI Summarizer
AI Summarizer
Learn how to summarize long email threads into brief notes, boosting agent hand-offs and quick resolution.
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IT and SaaS tour
IT and SaaS
Take a quick tour and learn how you can scale your IT business with a collaborative SaaS help desk.
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chatbot product tour
Chatbot
Discover how Chatbots can amp up your Live Chat’s support potential and improve productivity.
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WhatsApp
Understand how you can manage all incoming queries via WhatsApp without leaving your inbox.
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Healthcare
See how Hiver can help teams resolve patient and vendor inquiries faster, right from your inbox.
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Customer Portal
Customer Portal
Explore how teams can enable a self-service experience for customers with a Customer Portal.
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Shared Labels
Discover how you can create shared labels and share them with team members to collaborate easily.
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Slack Integration
Get a tour on how to set up Slack integration for Hiver to receive updates in real time on Slack.
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Finance
Find out how you can easily collaborate on invoices and other financial queries across teams.
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SLAs
Learn how to keep track of SLA violations and ensure timely resolution of customer requests.
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quickbooks feature image
QuickBooks Integration
Explore how you can add, view, and track invoices in QuickBooks, from the comfort of your inbox.
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Dashboards
Learn how to set up dashboards and view real-time performance metrics across shared inboxes.
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Logistics feature image
Logistics
Learn how Hiver can help teams streamline communication for customers, suppliers and partners.
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Reports
Explore how you can track team performance with various reports and improve customer experience.
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Customer Surveys (CSAT)
Get a tour on how you can measure customer satisfaction with concise CSAT surveys.
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Outlook - Customer Service product tour
Customer Service
Take a tour and see how you can turn your Outlook inbox into a helpdesk for customer service teams with Hiver.
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Outlook CSAT product tour
CSAT Surveys
Explore how you can measure customer satisfaction with concise CSAT surveys on Outlook team inboxes.
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Outlook Analytics product tour
Email Templates
See how teams can respond to repetitive queries faster by using email templates for Outlook shared inboxes.
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Outlook Analytics product tour
Analytics
Learn how to track key metrics and improve performance of teams managing Outlook shared inboxes.
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Outlook Automations product tour
Automations
Explore how teams can automate routine tasks and improve productivity on Outlook team inboxes.
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Outlook sla product tour
SLAs
Learn how teams can set up SLAs and provide timely resolutions on Outlook team inboxes.
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Outlook product tour
Email Management
Explore how Hiver can drive email visibility, accountability, and team collaboration for Outlook.
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