Email Templates
See how teams can respond to repetitive queries faster by using email templates for shared inboxes.
Shared Inbox
Learn how to manage group inboxes like info@ and support@ and get full visibilty of emails.
Ticketing System
Take a quick tour to experience how Hiver can be used as a ticketing system within your Inbox.
Email
Find out how you can assign, track and collaborate on every customer email within your team.
Knowledge Base
Experience how you can build, host, and monitor help articles with Hiver's Knowledge Base feature.
Voice Call
Learn how teams can manage voice calls effortlessly from your inbox with the Aircall Integration.
Customer Service
Learn how to deliver multi-channel support and cross-collaborate with teams right from your inbox.
Rule-Based Automations
Discover how to leverage rule-based automations to perform repetitive tasks.
AI Summarizer
Learn how to summarize long email threads into brief notes, boosting agent hand-offs and quick resolution.
IT and SaaS
Take a quick tour and learn how you can scale your IT business with a collaborative SaaS help desk.
Chatbot
Discover how Chatbots can amp up your Live Chat’s support potential and improve productivity.
WhatsApp
Understand how you can manage all incoming queries via WhatsApp without leaving your inbox.
Healthcare
See how Hiver can help teams resolve patient and vendor inquiries faster, right from your inbox.
Customer Portal
Explore how teams can enable a self-service experience for customers with a Customer Portal.
Shared Labels
Discover how you can create shared labels and share them with team members to collaborate easily.
Slack Integration
Get a tour on how to set up Slack integration for Hiver to receive updates in real time on Slack.
Finance
Find out how you can easily collaborate on invoices and other financial queries across teams.
SLAs
Learn how to keep track of SLA violations and ensure timely resolution of customer requests.
QuickBooks Integration
Explore how you can add, view, and track invoices in QuickBooks, from the comfort of your inbox.
Dashboards
Learn how to set up dashboards and view real-time performance metrics across shared inboxes.
Logistics
Learn how Hiver can help teams streamline communication for customers, suppliers and partners.
Reports
Explore how you can track team performance with various reports and improve customer experience.
Customer Surveys (CSAT)
Get a tour on how you can measure customer satisfaction with concise CSAT surveys.
