







Sign up for a free 7-day trial
No credit card required
Sign up for a free 7-day trial
No credit card required
Provide a seamless customer experience without getting lost in the complexity of legacy software. With Hiver, woo your customers with consistent support, collaboration, automation, and more without having to leave the Gmail interface.
With Hiver, eliminate the need for CCs/Forwards, convert emails into actionable and assign them to your team with a click. Never miss another email and provide delightful customer support.
Never lose context again. Keep your team and customer conversations separate. Tag your teammates and exchange quick notes that will continue to live next to emails. Collaborate effortlessly with Hiver.
Skyrocket your team’s productivity by automating repetitive tasks with Hiver’s smart assignment rules, workflows and Harvey - The AI Bot. Auto-assign emails, distribute workload with round-robin assignments, intelligently close the non-actionable customer emails, and a lot more.
Optimize your customer support strategy with Hiver’s advanced reporting and analytics capabilities. Build custom reports to analyze workload distribution, SLA violations, CSAT scores, and team performance.
Say hello to faster escalations and improved resolution time with Hiver’s live chat offering. Provide a phenomenal customer experience without leaving your Gmail interface.
Get the multichannel advantage with Knowledge Base powered by Hiver. Create and maintain a central library of help articles. Enable customers to resolve queries independently and free up agent’s time by reducing the support volume.
With all customer data in one place inside Gmail, get a detailed understanding of customers from their recent conversations with your teams. Use the acquired context to craft more personalized responses.
Your favorite apps work well with Hiver, inside Gmail. User-friendly, code-free integration, now made for seamless user experience.
The collaboration between Hiver and G-Suite to create a cohesive team environment has allowed us to better collaborate together to improve the customer experience.
The email management is alfa omega. It’s the core of this service, that makes it stand out from competitors. Hiver allows you to manage hundreds of emails without losing the overview.
Everything about Hiver is great, including amazing customer service, and so now I want to get rid of our other tools and just use Hiver exclusively.
I highly recommend Hiver for how well it integrates with Gmail. It has helped us tremendously in improving email support, tracking requests, and collaboration!
Hiver has made our shared email process so easy! We tried several products but this was the only one that solved our issues.
Assigning emails to our team members has been a game-changer. We are no longer fumbling over ourselves and can clearly see who is handling which sales email.
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.