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Get unlimited users on the Free plan ✦ No credit card needed

Cut response and resolution times by 50%
Boost customer service efficiency by 2x
Achieve 100% SLA compliance
Streamline your workflows with 100+ apps

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Kickstart your 7-day free trial

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(Google / Microsoft) and that you have read our Privacy
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Explore how your team can use Hiver.
Book your demo now.

Assign, track, & collaborate on emails across teams
Run a multi-channel help desk within your inbox
Track support analytics and build custom reports

Trusted by 10,000+ teams globally

Schedule your
personalized demo

Hi there! 👋

Thanks for your interest in Hiver! Please help us with the following details for a personalised demo.

How many on your team will use Hiver?*

1-3 users
4-5 users
6-10 users
10+ users

Phone number*

Choose your email provider*

Gmail
Outlook

Break free from
the limitations of Help Scout.
Get the Hiver advantage.

Request a demo

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Unlimited users on Free plan No credit card needed

See how Hiver works

Works intuitively within
Gmail. Incredibly easy to
set up and use.
Get all essential customer
support features at 40%
less cost.
24*7 support. Multiple
support channels.
Complicated interface.
Takes time to set up
and learn.
Each pricing plan has a
minimum seat criteria, making
the tool relatively expensive.
24*6 support. Limited
support channels.

You’ll pay 40% lesser with Hiver,
as compared to Help Scout

	Small Teams (25 members)	Large Teams (50+ members)
	$4500/ year	$23400/ year
	$6000/ year	$39000/ year
Annual Savings (%)	25%	40%

Check out
Hiver’s pricing plans

Manage all support channelswith an external helpdesk.from Gmail

TAKE AN INTERACTIVE TOUR

Hiver Fares Better Than Help Scout. Here's How!

Internal collaboration is
more seamless with Hiver

With Hiver, internal and external conversations are neatly split. Collaborate seamlessly with your colleagues or anyone across the organization.

In Help Scout, internal and external conversations overlap. There’s a high chance of messages being sent to the wrong recipient. COLLABORATE SEAMLESSLY

Internal collaboration is more seamless with Hiver

Easy to establish team
accountability in Hiver

Hiver helps teams configure, manage, and customize SLAs. Setup SLA for query type, business hours, customer profiles, and more.

Help Scout doesn’t offer a native SLA feature. You’ll have to integrate with a third-party software (Super SLA), making it difficult to define SLAs. SETUP AND CONFIGURE SLAs

Hiver offers in-depth
reporting and analytics

In Hiver, teams get access to multiple reports, like Conversation, User, CSAT, and Tag reports. You can even customize and build reports.

Help Scout's reporting is limited. You can evaluate your team’s performance ONLY by channel, busiest hours, and trending topics among customers. GET ACTIONABLE INSIGHTS