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Our thoughts on customer service, team collaboration and productivity

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Finance
11 posts
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7 min read    |     Collaboration & Productivity
7 Best Practices for Accounts Receivable (AR) Automation Software
Efficiency, accuracy, and optimized cash flow — these are the foundational goals of any finance team handling accounts...
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9 min read    |     Customer Experience
How to Implement a Global Accounts Receivable Helpdesk Process for Your Business
Explore our 10 step guide to seamlessly implementing an accounts receivable helpdesk for your business.
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8 min read    |     Collaboration & Productivity
10 Reasons You Need an Accounts Payable Helpdesk
Discover everything you need to know about an accounts payable helpdesk and why your business needs one.
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13 min read    |     Finance
What is Accounts Payable Automation? AP Automation Explained
Streamline your business operations with the ultimate guide to accounts payable automation. Discover benefits, implementation...
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8 min read    |     Finance
How to Set Up a Finance Helpdesk
From troubleshooting financial issues to offering guidance on complex transactions, finance helpdesks serve as a valuable resource for customers, employees, and stakeholders...
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9 min read    |     Finance
6 Best Accounts Payable Software for Small Businesses
Tracking your finances when you’re running a small business can be a task. A small error or delay in the entries can directly...
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6 min read    |     Collaboration & Productivity
Top 7 Features to Look for in an Accounts Payable Software
When you’re choosing an accounts payable software, you’d probably be overwhelmed by the number of options Google throws at...
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18 min read    |     Finance
11 Best Accounts Payable Software for 2024
Imagine you have a small business where you make and sell organic skincare products. You buy things like essential oils and plant extracts from several suppliers to make your...
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

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Brennan Hicks
People Operations Project Manager, Clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

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Luke Thompson
Co-owner, Visiting Angels - Wisconsin
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

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Scott Gellatly
General Manager, itGenius
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