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President, Daybreak Metro
Helpdesks are passe. Hiver keeps things simple by bringing all the features of a traditional helpdesk solution right inside Gmail.
President, Daybreak Metro
Improve your customer service with insights into workload distribution, SLA violations and team performance. Build custom reports to measure metrics specific to your business.
Remove the grunt work out of customer service. Automate repetitive tasks that eat away your team’s productivity. Focus on what’s truly important.
With the combination of email support and live chat straight inside Gmail, your team will be delighting customers with contextual, lightning fast responses.
At Hiver, we prioritize our customers’ data privacy. We’ve built processes, technologies, and policies that ensure we deliver on our data security promise. More than 8,000 teams trust us to keep their customer data safe.
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.