All
Collaboration
Company News
Customer Experience
Customer Service
Email
G Suite
Logistics
Product Updates
Productivity
Remote Work
Shared Inbox
Hiver

Our thoughts on customer service, team collaboration, and productivity

Categories
dropdown
Company News
13 posts
Post Picture
2 min read    |     Company News
Hiver now delivers 24×7 customer support – Story of how and why we did it
Here’s the story of how we transformed our support team to extend 24×7 customer support to all our customers.
Post Picture
4 min read    |     Company News
Hiver named a leader in the shared inbox category by G2
Peer-to-peer business software review platform G2 named Hiver as a Leader in the Shared Inbox category in their Fall 2020 announcement....
Post Picture
3 min read    |     Product Updates
Hiver updates: Major updates in Analytics, auto-assignment and more!
We come bearing gifts for the busy bee! We’ve introduced features and enhancements to help you think, work, and collaborate faster.
Post Picture
1 min read    |     Collaboration
Hiver’s commitment to organizations at the frontlines of COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last one month changed from wait-and-watch to overnight...
Post Picture
1 min read    |     Company News
Looking back at 2019, our most exciting year yet!
2019 has been frenetic at Hiver. We doubled up our team size — product, engineering, marketing, sales — every team is brimming with new...
Post Picture
3 min read    |     Company News
Say hello to the new Hiver
Today we’re officially launching our new logo and a refreshed, all-new Hiver. This isn’t just a cosmetic rebrand, it communicates who we are and what we want to become. Also,...
Post Picture
3 min read    |     Company News
Hiver extends 24×5 Support: Here’s the story of how we got here
What started out as a one-man mission to provide an unmatched customer experience has today become a big team of happy customer support...
Post Picture
2 min read    |     Company News
The Hiver way of doing things
At Hiver, we are engaged daily in creating two things. One of them is obvious – our product, which includes technology, design and content on our blog, website, etc. The...
Categories
dropdown
All
Collaboration
Company News
Customer Experience
Customer Service
Email
G Suite
Logistics
Product Updates
Productivity
Remote Work
Shared Inbox
Post Picture
[Research] Customer support in the eyes of consumers in 2020
Post Picture
Managing shared inboxes: Old-school vs The Hiver Way
Post Picture
[Quiz] How much time are you wasting on emails
Post Picture
[Ebook] How to get Gmail to work as a help desk
Post Picture
[Ebook] Productivity handbook for G Suite users
View all resources
Post Picture
How to organize your Gmail inbox in 15 minutes: Seventeen secrets
Post Picture
Google Collaborative Inbox: 6 reasons you should not use it
Post Picture
Write Awesome Customer Service Emails: Rules and Templates
Post Picture
Gmail Labels: everything you need to know
Post Picture
Everything you need to know about Shared Inbox
1
2
Loved by G Suite customers
across 30+ countries
G2 Badges
Get in touch with us
Hiver Chrome Store Hiver Chrome Store
Hiver Apple Store Hiver Play Store