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Manage Shared Inboxes
Make shared inboxes work for teams
Manage Google Groups
Make shared inboxes work for teams
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Do great customer support, right from Gmail
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Do great customer support, right from Gmail
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Hiver Updates: Customer Support Made Intelligent with AI
5 Types of Customer Support Software: What’s Best for Your Business?
Escalation Management: The Key to Handling Customer Service Requests More Effectively
Level up your Customer Service with Hiver’s latest Live Chat feature
Customer Service vs Customer Support: What’s the Difference (And What Matters Most to Your Customers)?
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Flexport resolves customer emails twice as fast
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Vacasa handles support emails 80% faster
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Boise State University overcomes critical email challenges
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New Hope Fertility Center provides 2X faster customer service
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2 min read | Company News
We’ve raised $22m in Series B; Here’s what the future looks like.
Some exciting news: Hiver has raised $22m in Series B. We can’t wait to scale new heights and shape the future of customer support.
1 min read | Company News
2021 at Hiver: A year of Exponential Growth
2021 at Hiver has been significant. A year synonymous with growth – on multiple fronts. Here’s a roundup of our best moments from this year!
2 min read | Company News
Hiver Now Delivers 24×7 Customer Support – The Story
Here’s the story of how we transformed our support team to extend 24×7 customer support to all our customers.
Everything you need to know about shared inboxes
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5 min read | Company News
Hiver Named a Leader in the Shared Inbox Category by G2
Peer-to-peer business software review platform G2 named Hiver as a Leader in the Shared Inbox category in their Fall 2020 announcement....
3 min read | Product Updates
Hiver Updates: Revamped Analytics, Auto-Assignment & More!
We come bearing gifts for the busy bee! We’ve introduced features and enhancements to help you think, work, and collaborate faster.
1 min read | Company News
Hiver’s Commitment to Frontline Businesses During COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last month changed from wait-and-watch to overnight transition...
1 min read | Company News
Looking back at 2019, our most exciting year yet!
2019 has been frenetic at Hiver. We doubled up our team size — product, engineering, marketing, sales — every team is brimming with new...
3 min read | Company News
Say hello to the new Hiver
Today we’re officially launching our new logo and a refreshed, all-new Hiver. This isn’t just a cosmetic rebrand, it communicates who we are and what we want to become. Also,...
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[Research] Customer Service Benchmark Report – 2021
Managing shared inboxes: Old-school vs The Hiver Way
[Quiz] How much time are you wasting on emails
[Ebook] How to get Gmail to work as a help desk
[Ebook] Productivity handbook for G Suite users
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