Our thoughts on customer service, team collaboration, and productivity

Here’s the story of how we transformed our support team to extend 24×7 customer support to all our customers.

Peer-to-peer business software review platform G2 named Hiver as a Leader in the Shared Inbox category in their Fall 2020 announcement....

We come bearing gifts for the busy bee! We’ve introduced features and enhancements to help you think, work, and collaborate faster.

As a young SaaS company based out of India, our response to COVID-19 in the last one month changed from wait-and-watch to overnight...

2019 has been frenetic at Hiver. We doubled up our team size — product, engineering, marketing, sales — every team is brimming with new...

Today we’re officially launching our new logo and a refreshed, all-new Hiver. This isn’t just a cosmetic rebrand, it communicates who we are and what we want to become. Also,...

What started out as a one-man mission to provide an unmatched customer experience has today become a big team of happy customer support...

At Hiver, we are engaged daily in creating two things. One of them is obvious – our product, which includes technology, design and content on our blog, website, etc. The...